Toshiba CTX manual Call Forward, System, Station

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Advanced Operation

Call Forward

Call Forward

There are two types of Call Forwarding that you can set. One is System Call Forward (set in system Programming) which automatically directs calls to a predefined location, such as Voice Mail. See your CTX System Administrator to determine or change your System Call Forward destination.

The other type is Station Call Forwarding. You can use Station Call Forwarding (CF) to replace your System CF destination with a custom CF setting made from your station.

System

System Call Forward directs calls to a destination preset by an Administrator for each telephone, commonly set to voice mail.

➤To turn on System Call Forward for your telephone, press . Confirmation tone (three short tones) and “DATA PROGRAMMED” indicate the data is set.

➤To turn off System Call Forward for your telephone, press . Confirmation tone (three short tones) and “DATA PROGRAMMED” indicate the data is set.

Station

Station Call Forward enables you to assign Call Forward destinations for each extension on your telephone that will override the telephone’s System CF settings. Each extension can be independently set Station Call Forward to a unique destination. You can set a Flexible Button to perform any Call Forward function - see “Programming Feature Buttons” on page 71 for more details. Call Forward must be set prior to receiving the call.

The following calls to your station can be forwarded:

•Internal calls

•Auto Attendant calls

•Outside lines that ring only your station

•Transferred internal or incoming line calls

30	Strata CTX DKT/IPT Telephone 11/03

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Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesGrand Tour Liquid Crystal Display Fixed ButtonsFlexible Buttons IPT1020-SD Telephones DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DialingSpkr Button HandsetSwitching Between Handset and Speakerphone Answering a CallSpeaker Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off MW LED on Another ExtensionTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM Conference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceConference Split/Join/Drop To Split from a conferenceTo Drop the Split party from a conference Hold Exclusive HoldAutomatic Hold Consultation HoldVolume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys LineSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message To dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM buttonStation Call ForwardSystem Call Forward Settings Station Call Forward CategoriesStation Call Forward Procedures To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward ExamplesCall Forward Procedure Feature Button Sequence Advanced Operation An ext To view Call History Call HistoryCall Park Orbits Call Pickup Group PickupTo park a call To retrieve a parked callRinging, Page or Held Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline To set distinctive ringing CTX software R1.3 or higher Distinctive RingingTo set distinctive ringing CTX software R1.2 or lower Do Not Disturb To activate DND on your Primary extensionTo activate DND on a non-Primary extension To deactivate DNDSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callEcho Cancellation Emergency CallEmergency Monitoring Station To call/monitor a door phoneEmergency Ringdown Language CodesMicrophone Cut-Off To change the Language DisplayOff-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA callOverride Calls Busy OverrideDo Not Disturb Override To use Busy OverrideExecutive Override Destination Restriction/Traveling Class OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency To make an All CallTo set/cancel Privacy PrivacyRedial To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialAccessing System SD and Personal SD Directories To access the SD directoriesAdvanced Speed Dial Operation DKT3014-SDL Name StorageTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysAccept Soft Keys for CTX Digital Telephones Next Name Security Code Call Recording To record a callOther Voice Mail Features Pause/Resume RecordingDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryStoring Personal Speed Dial Names To assign Station Speed Dial namesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Feature CodeOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED Indicator Details LEDDADM/DSS Console Dadm Buttons and LEDsDSS Console DSS ButtonsTo transfer a call to an idle station Calling a StationTransferring to an Idle Station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial To transfer call to a busy stationPaging Call Forward Override DSS OverrideNight Transfer Button To override call forward with your DSS ConsoleCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing RepeatDelayed Ringing Button Labels DefinitionsLQH 3656 Button Labels IPT1020-SD Settings FB Buttons FB buttons for 10-button phonesFB buttons for 14-button phones Initializing the IPT1020-SD IPT-to-IP Network Connection InstructionsManual setting, then press +ROG. Press % IP Telephone Start Up Sequence Action LCD Indication RemarksIPT1020-SD Function Settings FB3Setting the IPT1020-SD Headset Transmit Volume Viewing IPT1020-SD Terminal InformationIndex 101102 103 104