Toshiba CTX manual Call Recording, To record a call

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Advanced Operation

Call Recording

Call Recording

While on an active call, a station user can record the conversation and store it in a Stratagy voice mailbox. Recordings can also be paused or restarted. Depending upon your System Administrator, you are given either a manual method of recording that allows you to designate the mailbox where the recording will be sent or an auto method that automatically sends the recording to a predefined mailbox that is assigned to the phone you are using. This may be your personal mailbox.

Note Ask your System Administrator which method to use when recording a call.

This feature requires the presence of a 5HFRUG and a 36￿5(6 (Pause/Resume) button on your telephone. Feature codes are not available.

Important! Stratagy ES mailboxes have a definable limit on the length one message can be. If you plan on making lengthy recordings, see your System Administrator so your message recording time can be properly defined.

To record a call

1.With a call in progress, press 5HFRUG.

If you are using the auto method, the Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording. Continue to Step 3.

...or if you are using the manual method, the Record LED flashes green rapidly. Continue to Step 2.

2.(Manual method only) If you want to record the call to the predefined mailbox associated with the phone you are using, press ￿. The Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording.

...or if you want to record this call to another mailbox, enter the mailbox number (usually the extension number). Finish by pressing ￿.￿The Record LED flashes rapidly and there is approximately a one second interval (in extreme busy conditions, up to five seconds) before the recording starts and the Record LED changes to the in-use interval flash rate. You are now recording.

3.To stop recording, press 5HFRUG. The LED turns off and the recording stops. To resume recording at this point, you need to begin a new recording, see Step 1.

Strata CTX DKT/IPT Telephone 11/03

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Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Liquid Crystal Display Fixed ButtonsFlexible Buttons DKT2000-series Telephones IPT1020-SD TelephonesDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button HandsetAnswering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree AnswerbackResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM To conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesTo Split from a conference Conference Split/Join/DropTo Drop the Split party from a conference Exclusive Hold HoldAutomatic Hold Consultation HoldLCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Advanced Operation Using Your LCDLine Soft KeysSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM buttonStation Call ForwardSystem Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward ProceduresCall Forward Examples Call Forward Procedure Feature Button SequenceCall Forward Procedure Feature Button Sequence Advanced Operation An ext To view Call History Call HistoryCall Park Orbits Group Pickup Call PickupTo park a call To retrieve a parked callTo perform Call Pickup Ringing, Page or Held Call PickupTo answer a waiting call by placing the current call on hold Call WaitingTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline To set distinctive ringing CTX software R1.3 or higher Distinctive RingingTo set distinctive ringing CTX software R1.2 or lower To activate DND on your Primary extension Do Not DisturbTo activate DND on a non-Primary extension To deactivate DNDDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesEmergency Call Echo CancellationEmergency Monitoring Station To call/monitor a door phoneLanguage Codes Emergency RingdownMicrophone Cut-Off To change the Language DisplayTo make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA callBusy Override Override CallsDo Not Disturb Override To use Busy OverrideDestination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideAll Call Answering aEmergency To make an All CallPrivacy To set/cancel PrivacyRedial To use Privacy ReleaseSpeed Dial Making a Call Using Speed DialTo access the SD directories Accessing System SD and Personal SD DirectoriesDKT3014-SDL Name Storage Advanced Speed Dial OperationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferAccept Soft Keys for CTX Digital Telephones Next Name Security Code To record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialTo assign Station Speed Dial names Storing Personal Speed Dial NamesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFeature Code Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED LED Indicator DetailsDADM/DSS Console Buttons and LEDs DadmDSS Buttons DSS ConsoleTo transfer a call to an idle station Calling a StationTransferring to an Idle Station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy stationCall Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Definitions Button LabelsLQH 3656 Button Labels IPT1020-SD Settings FB buttons for 10-button phones FB ButtonsFB buttons for 14-button phones IPT-to-IP Network Connection Instructions Initializing the IPT1020-SDManual setting, then press +ROG. Press % Action LCD Indication Remarks IP Telephone Start Up SequenceFB3 IPT1020-SD Function SettingsViewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit Volume101 Index102 103 104