Toshiba CTX manual Other Voice Mail Features, Pause/Resume Recording

Page 78

Advanced Operation

Call Recording

Notes

The following notes apply to telephone systems that are networked. For instance, if your company is so large that some departments are connected to one system (node) and others are on another (either in the same building or in another city), the telephones on the other node are considered “remote” stations.

•When a station that started voice recording puts a line on hold (consultation-hold or line-hold), voice recording stops and cannot be resumed.

•When a remote station (on another node in the telephone system) starts voice recording, then puts the call on hold, if that call is picked up by another station, voice recording continues.

•When a local Attendant “splits” two callers that were conferenced, voice recording stops. When a remote Attendant “splits” two callers, voice recording is unaffected.

•If a recorded call is put on Line hold, voice recording stops when that held call is picked up by another station. When the held call is in a different node, voice recording is unaffected when the held call is picked up.

•ACD or Attendant call monitoring cannot be used if voice recording is taking place. Conversely, if ACD or Attendant call monitoring is taking place, you cannot use voice recording.

Pause/Resume Recording

You can pause the recording while continuing the conversation by pressing 365(6. The PS/RES LED flashes red. Your conversation is no longer being recorded.

To resume recording as part of the same message, press the 365(6 button again. You can pause and resume indefinitely throughout the conversation. The only limit may be a message length imposed by the voice mail system.

Other Voice Mail Features

Another voice mail feature lets you to include a voice mailbox in a conference call. See “Adding Voice Mail to a Conference” on page 15. For instructions on the Stratagy Voice Mail features, refer to the Stratagy Voice Processing User Guide.

64	Strata CTX DKT/IPT Telephone 11/03

Image 78

Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesGrand Tour Fixed Buttons Flexible ButtonsLiquid Crystal Display IPT1020-SD Telephones DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons Basics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Spkr Button Making a CallHot Dialing HandsetSpeaker Switching Between Handset and SpeakerphoneAnswering a Call Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off MW LED on Another ExtensionCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To transfer conference control Conference CallsTo conference calls To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceConference Split/Join/Drop To Split from a conferenceTo Drop the Split party from a conference Automatic Hold HoldExclusive Hold Consultation HoldTo adjust the handset volume Volume ControlLCD Contrast Adjustments To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys LineSoft Key Example Advisory Messages To set an advisory messageTo clear the registered message Verified/Non-Verified Account Codes To dial using Forced Account CodesAccount Code Calls Forced Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback Background Music To enable background music on your telephone speakerTo cancel background music on your telephone speaker To change the BGM source 1~15 assigned to the BGM buttonCall Forward SystemStation Call Forward Settings Station Call Forward CategoriesStation Call Forward Procedures To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward ExamplesCall Forward Procedure Feature Button Sequence Advanced Operation An ext Call History Call Park OrbitsTo view Call History To park a call Call PickupGroup Pickup To retrieve a parked callRinging, Page or Held Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Distinctive Ringing To set distinctive ringing CTX software R1.2 or lowerTo set distinctive ringing CTX software R1.3 or higher To activate DND on a non-Primary extension Do Not DisturbTo activate DND on your Primary extension To deactivate DNDSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callEmergency Monitoring Station Echo CancellationEmergency Call To call/monitor a door phoneMicrophone Cut-Off Emergency RingdownLanguage Codes To change the Language DisplayTo answer a Handset OCA call Off-hook Call AnnounceTo make an OCA call To answer a Speaker OCA callDo Not Disturb Override Override CallsBusy Override To use Busy OverrideTo perform Executive Override Executive OverrideDestination Restriction/Traveling Class Override To use Destination Restriction or Traveling Class OverridePaging Class of Service OverrideTo perform Class of Service Override Privacy OverrideEmergency Answering aAll Call To make an All CallRedial To set/cancel PrivacyPrivacy To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialAccessing System SD and Personal SD Directories To access the SD directoriesAdvanced Speed Dial Operation DKT3014-SDL Name StorageTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysAccept Soft Keys for CTX Digital Telephones Next Name Security Code Call Recording To record a callOther Voice Mail Features Pause/Resume RecordingDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryStoring Personal Speed Dial Names To assign Station Speed Dial namesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Feature CodeOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED Indicator Details LEDDADM/DSS Console Dadm Buttons and LEDsDSS Console DSS ButtonsCalling a Station Transferring to an Idle StationTo transfer a call to an idle station Speed Dial Call Transfer with Camp-onCall Answering Outside Line To transfer call to a busy stationNight Transfer Button PagingCall Forward Override DSS Override To override call forward with your DSS ConsoleFlexible Directory Numbering Centrex Feature ButtonsCentrex Application Ringing RepeatDelayed Ringing Button Labels DefinitionsLQH 3656 Button Labels IPT1020-SD Settings FB Buttons FB buttons for 10-button phonesFB buttons for 14-button phones Initializing the IPT1020-SD IPT-to-IP Network Connection InstructionsManual setting, then press +ROG. Press % IP Telephone Start Up Sequence Action LCD Indication RemarksIPT1020-SD Function Settings FB3Setting the IPT1020-SD Headset Transmit Volume Viewing IPT1020-SD Terminal InformationIndex 101102 103 104