Toshiba CTX manual Station Call Forward Categories, Call Forward Settings

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Advanced Operation

Call Forward

Station Call Forward Categories

You can set Call Forward for the following categories of calls. Within these categories, you can use five different types of Call Forward Settings.

Call Forward Any Call – Forwards any call, whether an internal call or incoming line call.

Call Forward - Incoming Line – Forward incoming line calls only.

Call Forward Any Call - Set for Another Station – Enables you set forwarding of all calls for another telephone within your telephone system.

Call Forward - Incoming Line Set for Another Station– Enables you to set forwarding of incoming line calls for another telephone within your telephone system.

Notes

Call Forward Any Call and CF-Incoming line can be set simultaneously on a telephone. This allows incoming lines calls to be forwarded to a different destination than all of the other types of calls.

Call Forward destinations can be to internal destinations and outside telephone numbers.

You can change your forwarding destination from outside the system using the DISA feature. See your CTX System Administrator for DISA telephone numbers and security code access.

Call Forward Settings

Call Forward All Calls – Forwards all calls immediately.

Call Forward Busy/Do Not Disturb – Forwards calls immediately when your extension is busy or in Do Not Disturb (DND) mode.

In Tone-first systems with multiple lines, Call Forward Busy forwards calls only when all line appearances are in use. In Voice-first systems, Call Forward Busy forwards all calls any time your telephone is in use.

Call Forward - No Answer – Forwards all calls to your station whenever you do not answer the call within a designated time (set by you when you enable the feature).

Strata CTX DKT/IPT Telephone 11/03

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Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Fixed Buttons Flexible ButtonsLiquid Crystal Display DKT2000-series Telephones IPT1020-SD TelephonesDKT2020-SD Telephone Line Buttons Basics Important Read FirstWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button HandsetAnswering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree AnswerbackResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneCall Transfer To transfer a call directly to Voice Mail VMTo perform Call Transfer Immediate To conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesTo Split from a conference Conference Split/Join/DropTo Drop the Split party from a conference Exclusive Hold HoldAutomatic Hold Consultation HoldLCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Advanced Operation Using Your LCDLine Soft KeysSoft Key Example Advisory Messages To set an advisory messageTo clear the registered message Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account CodesTo dial using the Account Code button To enter an Account Code using access codesVoluntary Account Codes Verified/Non-Verified To cancel Automatic Busy Redial Automatic Busy RedialTo activate Automatic Busy Redial To cancel ACB Automatic CallbackTo set Automatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM buttonCall Forward SystemStation Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward ProceduresCall Forward Examples Call Forward Procedure Feature Button SequenceCall Forward Procedure Feature Button Sequence Advanced Operation An ext Call History Call Park OrbitsTo view Call History Group Pickup Call PickupTo park a call To retrieve a parked callTo perform Call Pickup Ringing, Page or Held Call PickupTo answer a waiting call by placing the current call on hold Call WaitingDirect Inward System Access Disa Direct Station Selection Buttons HotlineTo connect directly to another station’s extension Distinctive Ringing To set distinctive ringing CTX software R1.2 or lowerTo set distinctive ringing CTX software R1.3 or higher To activate DND on your Primary extension Do Not DisturbTo activate DND on a non-Primary extension To deactivate DNDDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesEmergency Call Echo CancellationEmergency Monitoring Station To call/monitor a door phoneLanguage Codes Emergency RingdownMicrophone Cut-Off To change the Language DisplayTo make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA callBusy Override Override CallsDo Not Disturb Override To use Busy OverrideDestination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideAll Call Answering aEmergency To make an All CallPrivacy To set/cancel PrivacyRedial To use Privacy ReleaseSpeed Dial Making a Call Using Speed DialTo access the SD directories Accessing System SD and Personal SD DirectoriesDKT3014-SDL Name Storage Advanced Speed Dial OperationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferAccept Soft Keys for CTX Digital Telephones Next Name Security Code To record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialTo assign Station Speed Dial names Storing Personal Speed Dial NamesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFeature Code Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED LED Indicator DetailsDADM/DSS Console Buttons and LEDs DadmDSS Buttons DSS ConsoleCalling a Station Transferring to an Idle StationTo transfer a call to an idle station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy stationCall Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Definitions Button LabelsLQH 3656 Button Labels IPT1020-SD Settings FB buttons for 10-button phones FB ButtonsFB buttons for 14-button phones IPT-to-IP Network Connection Instructions Initializing the IPT1020-SDManual setting, then press +ROG. Press % Action LCD Indication Remarks IP Telephone Start Up SequenceFB3 IPT1020-SD Function SettingsViewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit Volume101 Index102 103 104