Toshiba CTX manual Ringing, Page or Held Call Pickup, To perform Call Pickup

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Advanced Operation

Call Pickup

Ringing, Page or Held Call Pickup

This feature picks up ringing or held calls, including Group Page and All Call Page calls. If these types of calls occur at the same time, the pickup priority is station-to- station and then Page calls in the order of occurrence. In some systems, this feature can be applied to pick up All Call Page exclusively.

To perform Call Pickup

Press the buttons shown in the table below for the desired Pickup feature.

Table 3

Call Pickup Feature Codes

 

 

 

 

 

Ringing or

 

To Pick Up:

Press Ext. Button, then dial

Page Calls

 

the access sequence below:

 

 

Directed DN

 

A call ringing or held at the Extension Number.

+ Ext. No.

 

 

 

 

A call Ringing, held or parked at the Ext. No.

￿+ Ext. No.

 

 

 

 

 

 

Group

 

A call ringing a member of your pickup group.

 

 

 

 

Directed Ext.

A call ringing on any line of this Primary Ext. No.

+ Primary Ext. No.

 

 

 

 

Directed

 

A call ringing an extension in this Pickup Group.

+ Group No.

Group

 

 

 

 

 

 

 

 

Ext. No.

 

A call ringing this Ext. No. only. Other lines

+ Ext. No.

 

ringing on the same phone are unaffected.

 

 

 

 

 

 

Outside Calls

Any incoming outside line call.

 

 

 

 

 

All Call,

 

 

￿+ Page Zone No.

 

An All Call Page, Group Page and/or External

(01~08)￿￿￿￿

Group, and/or

Page by Page Zone or by a specific Ext. No.

+ Ext. No. of another

External Page

 

phone being paged.

 

 

 

 

 

 

 

Held Calls

 

To Pick Up:

Press Ext. Button, then dial

 

the access sequence below:

 

 

 

Local Retrieve

A call held on this telephone.

 

 

 

 

 

Remote

 

A call held on another Primary Ext. No.

+ Primary Ext. No.

Retrieve

 

 

 

 

 

 

 

 

Outside Line

A call held on this outside line only, regardless

+ Outside Line No.

of the phone that placed the call on hold. Must

Retrieve

 

(001~128)

 

enter a three digit outside line no. (e.g., 007).

 

 

 

 

 

 

Directed Ext.

A call held on for this Ext. No., regardless of

￿￿￿￿￿+ Ext. No.

Retrieve

 

where this Ext. No. appears.

 

Strata CTX DKT/IPT Telephone 11/03

39

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Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Organization IntroductionConventions How to Use This GuideSee Figure Related Documents/MediaIntroduction DKT3000-series Telephones Grand TourGrand Tour Liquid Crystal Display Fixed ButtonsFlexible Buttons DKT2000-series Telephones IPT1020-SD TelephonesDKT2020-SD Telephone Line Buttons What’s My Line? BasicsImportant Read First Which Outgoing/Incoming Call Features Do I Have? Hot Dialing Making a CallSpkr Button HandsetAnswering a Call Switching Between Handset and SpeakerphoneSpeaker Handsfree AnswerbackResponding to a Lit Msg LED Message WaitingTurning On/Off MW LED on Another Extension MicrophoneTo perform Call Transfer Immediate Call TransferTo transfer a call directly to Voice Mail VM To conference calls Conference CallsTo transfer conference control To hold a conference callAdding Voice Mail to a Conference Connecting Two Outside LinesTo Split from a conference Conference Split/Join/DropTo Drop the Split party from a conference Exclusive Hold HoldAutomatic Hold Consultation HoldLCD Contrast Adjustments Volume ControlTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Advanced Operation Using Your LCDLine Soft KeysSoft Key Example To clear the registered message Advisory MessagesTo set an advisory message Account Code Calls To dial using Forced Account CodesVerified/Non-Verified Account Codes Forced Account CodesVoluntary Account Codes Verified/Non-Verified To dial using the Account Code buttonTo enter an Account Code using access codes To activate Automatic Busy Redial To cancel Automatic Busy RedialAutomatic Busy Redial To set Automatic Callback To cancel ACBAutomatic Callback To cancel background music on your telephone speaker To enable background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM buttonStation Call ForwardSystem Station Call Forward Categories Call Forward SettingsTo use the Call Forward button sequence Station Call Forward ProceduresCall Forward Examples Call Forward Procedure Feature Button SequenceCall Forward Procedure Feature Button Sequence Advanced Operation An ext To view Call History Call HistoryCall Park Orbits Group Pickup Call PickupTo park a call To retrieve a parked callTo perform Call Pickup Ringing, Page or Held Call PickupTo answer a waiting call by placing the current call on hold Call WaitingTo connect directly to another station’s extension Direct Inward System Access DisaDirect Station Selection Buttons Hotline To set distinctive ringing CTX software R1.3 or higher Distinctive RingingTo set distinctive ringing CTX software R1.2 or lower To activate DND on your Primary extension Do Not DisturbTo activate DND on a non-Primary extension To deactivate DNDDoor Locks Setting DND for Another ExtensionTo answer a door phone call Door PhonesEmergency Call Echo CancellationEmergency Monitoring Station To call/monitor a door phoneLanguage Codes Emergency RingdownMicrophone Cut-Off To change the Language DisplayTo make an OCA call Off-hook Call AnnounceTo answer a Handset OCA call To answer a Speaker OCA callBusy Override Override CallsDo Not Disturb Override To use Busy OverrideDestination Restriction/Traveling Class Override Executive OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideTo perform Class of Service Override Class of Service OverridePaging Privacy OverrideAll Call Answering aEmergency To make an All CallPrivacy To set/cancel PrivacyRedial To use Privacy ReleaseSpeed Dial Making a Call Using Speed DialTo access the SD directories Accessing System SD and Personal SD DirectoriesDKT3014-SDL Name Storage Advanced Speed Dial OperationTo change Tone Dialing Tone/Pulse DialingVoice Mail Soft Keys Voice Mail Direct TransferAccept Soft Keys for CTX Digital Telephones Next Name Security Code To record a call Call RecordingPause/Resume Recording Other Voice Mail FeaturesDKT3014 LCD Features Direct Station Selection Directory and Speed Dial ListingsInternal Directory and External Directory System Speed Dial and Personal Speed DialTo assign Station Speed Dial names Storing Personal Speed Dial NamesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features User Programming Programming Feature ButtonsFlexible Button Codes User Programming ModeFeature Code Setting/Changing a Flexible Button’s FunctionChanging a One Touch Button One Touch ButtonsTo Use a One Touch Button Setting/Changing a Personal Speed Dial CodeFeature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED LED Indicator DetailsDADM/DSS Console Buttons and LEDs DadmDSS Buttons DSS ConsoleTo transfer a call to an idle station Calling a StationTransferring to an Idle Station Call Answering Outside Line Call Transfer with Camp-onSpeed Dial To transfer call to a busy stationCall Forward Override DSS Override PagingNight Transfer Button To override call forward with your DSS ConsoleCentrex Application Centrex Feature ButtonsFlexible Directory Numbering Ringing RepeatDelayed Ringing Definitions Button LabelsLQH 3656 Button Labels IPT1020-SD Settings FB buttons for 10-button phones FB ButtonsFB buttons for 14-button phones IPT-to-IP Network Connection Instructions Initializing the IPT1020-SDManual setting, then press +ROG. Press % Action LCD Indication Remarks IP Telephone Start Up SequenceFB3 IPT1020-SD Function SettingsViewing IPT1020-SD Terminal Information Setting the IPT1020-SD Headset Transmit Volume101 Index102 103 104