Toshiba CTX manual Call Pickup, Group Pickup, To park a call, To retrieve a parked call

Page 52

Advanced Operation

Call Pickup

To park a call

1.While on a call, press 3DUN￿LQ￿2UELW

...or &QI￿7UQ + ￿￿￿. The LED flashes green (consultation-hold). If you were on an extension during the call, and you have line button on your telephone, the line LED will flash until the call is picked up (depending on programming).

2.Specify the Park Orbit using one of the following:

Press ￿ and the system automatically selects a General Park Orbit between

￿￿￿￿~￿￿￿￿. The chosen orbit appears on the LCD.

Enter a valid extension.

Press ￿ and the system automatically selects your extension as the orbit.

3.Hang up. The caller’s extension or line number and the orbit number are shown. If the parked call is not retrieved within a specified time, the call rings back to your telephone. When a parked call recalls your telephone, the LCD shows the line or extension that is recalling and the orbit number.

To retrieve a parked call

1.Press 3DUN￿LQ￿2UELW

...or press your extension button +￿￿￿￿.

2.Enter the Orbit Number where the call is parked or ￿ for the extension from which

you are calling. You cannot use ￿ to retrieve a parked call. The extension LED flashes at the in-use rate when the call is retrieved.

Call Pickup

You can pick up a call that is ringing another station’s extension, a call placed on hold at another station and other types of calls. When you pick up an internal call, the calling station and the called station displays on your LCD.

Group Pickup

Stations can be assigned in system programming to Pickup Groups. As many as 32 groups can be created to enable you to easily pick up incoming (new or transferred) or internal calls that are ringing stations that are in your group or in other groups. This feature does not pick up held calls. You may belong to more than one group. See your CTX System Administrator for group assignments.

38

Strata CTX DKT/IPT Telephone 11/03

Image 52
Contents DKT/IPT Telephone User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Advanced Operation Iii DKT3014 LCD Features Appendix a Centrex Application Appendix C IPT1020-SD Settings Introduction OrganizationHow to Use This Guide ConventionsRelated Documents/Media See FigureIntroduction Grand Tour DKT3000-series TelephonesGrand Tour Flexible Buttons Fixed ButtonsLiquid Crystal Display IPT1020-SD Telephones DKT2000-series TelephonesDKT2020-SD Telephone Line Buttons Important Read First BasicsWhat’s My Line? Which Outgoing/Incoming Call Features Do I Have? Making a Call Hot DialingSpkr Button HandsetSwitching Between Handset and Speakerphone Answering a CallSpeaker Handsfree AnswerbackMessage Waiting Responding to a Lit Msg LEDMicrophone Turning On/Off MW LED on Another ExtensionTo transfer a call directly to Voice Mail VM Call TransferTo perform Call Transfer Immediate Conference Calls To conference callsTo transfer conference control To hold a conference callConnecting Two Outside Lines Adding Voice Mail to a ConferenceConference Split/Join/Drop To Split from a conferenceTo Drop the Split party from a conference Hold Exclusive HoldAutomatic Hold Consultation HoldVolume Control LCD Contrast AdjustmentsTo adjust the handset volume To adjust handset Beep ToneLCD Contrast Adjustments Using Your LCD Advanced OperationSoft Keys LineSoft Key Example To set an advisory message Advisory MessagesTo clear the registered message To dial using Forced Account Codes Account Code CallsVerified/Non-Verified Account Codes Forced Account CodesTo enter an Account Code using access codes To dial using the Account Code buttonVoluntary Account Codes Verified/Non-Verified Automatic Busy Redial To cancel Automatic Busy RedialTo activate Automatic Busy Redial Automatic Callback To cancel ACBTo set Automatic Callback To enable background music on your telephone speaker To cancel background music on your telephone speakerBackground Music To change the BGM source 1~15 assigned to the BGM buttonSystem Call ForwardStation Call Forward Settings Station Call Forward CategoriesStation Call Forward Procedures To use the Call Forward button sequenceCall Forward Procedure Feature Button Sequence Call Forward ExamplesCall Forward Procedure Feature Button Sequence Advanced Operation An ext Call Park Orbits Call HistoryTo view Call History Call Pickup Group PickupTo park a call To retrieve a parked callRinging, Page or Held Call Pickup To perform Call PickupCall Waiting To answer a waiting call by placing the current call on holdDirect Station Selection Buttons Hotline Direct Inward System Access DisaTo connect directly to another station’s extension To set distinctive ringing CTX software R1.2 or lower Distinctive RingingTo set distinctive ringing CTX software R1.3 or higher Do Not Disturb To activate DND on your Primary extensionTo activate DND on a non-Primary extension To deactivate DNDSetting DND for Another Extension Door LocksDoor Phones To answer a door phone callEcho Cancellation Emergency CallEmergency Monitoring Station To call/monitor a door phoneEmergency Ringdown Language CodesMicrophone Cut-Off To change the Language DisplayOff-hook Call Announce To make an OCA callTo answer a Handset OCA call To answer a Speaker OCA callOverride Calls Busy OverrideDo Not Disturb Override To use Busy OverrideExecutive Override Destination Restriction/Traveling Class OverrideTo perform Executive Override To use Destination Restriction or Traveling Class OverrideClass of Service Override To perform Class of Service OverridePaging Privacy OverrideAnswering a All CallEmergency To make an All CallTo set/cancel Privacy PrivacyRedial To use Privacy ReleaseMaking a Call Using Speed Dial Speed DialAccessing System SD and Personal SD Directories To access the SD directoriesAdvanced Speed Dial Operation DKT3014-SDL Name StorageTone/Pulse Dialing To change Tone DialingVoice Mail Direct Transfer Voice Mail Soft KeysAccept Soft Keys for CTX Digital Telephones Next Name Security Code Call Recording To record a callOther Voice Mail Features Pause/Resume RecordingDKT3014 LCD Features Directory and Speed Dial Listings Direct Station SelectionSystem Speed Dial and Personal Speed Dial Internal Directory and External DirectoryStoring Personal Speed Dial Names To assign Station Speed Dial namesPress 6SGLDO. The Speed Dial name is now programmed DKT3014 LCD Features Programming Feature Buttons User ProgrammingUser Programming Mode Flexible Button CodesSetting/Changing a Flexible Button’s Function Feature CodeOne Touch Buttons Changing a One Touch ButtonSetting/Changing a Personal Speed Dial Code To Use a One Touch ButtonFeature Codes Feature Access Codes Feature Access Code Sequences1 Messaging Advisory 6SGLDO4+QQQ LED Indicator Details LEDDADM/DSS Console Dadm Buttons and LEDsDSS Console DSS ButtonsTransferring to an Idle Station Calling a StationTo transfer a call to an idle station Call Transfer with Camp-on Call Answering Outside LineSpeed Dial To transfer call to a busy stationPaging Call Forward Override DSS OverrideNight Transfer Button To override call forward with your DSS ConsoleCentrex Feature Buttons Centrex ApplicationFlexible Directory Numbering Ringing RepeatDelayed Ringing Button Labels DefinitionsLQH 3656 Button Labels IPT1020-SD Settings FB Buttons FB buttons for 10-button phonesFB buttons for 14-button phones Initializing the IPT1020-SD IPT-to-IP Network Connection InstructionsManual setting, then press +ROG. Press % IP Telephone Start Up Sequence Action LCD Indication RemarksIPT1020-SD Function Settings FB3Setting the IPT1020-SD Headset Transmit Volume Viewing IPT1020-SD Terminal InformationIndex 101102 103 104