Agent Greeting | 42 |
|
|
|
|
|
Answer 42 |
|
|
|
|
|
|
Answer Your Oldest Call First | 43 |
|
|
|
| |
Auto Answer 43 |
|
|
|
|
| |
Auto Answer with Your Headset 43 |
|
|
|
| ||
Auto Answer with Your Speakerphone | 43 |
|
|
| ||
Barge 43 |
|
|
|
|
|
|
Add Yourself to a Call on a Shared Line | 43 |
|
|
| ||
Call Back 43 |
|
|
|
|
|
|
Set up a Call Back Notification | 44 |
|
|
|
| |
Call Forward All | 44 |
|
|
|
|
|
Forward Calls on Your Phone | 45 |
|
|
|
| |
Call Park 45 |
|
|
|
|
|
|
Park and Retrieve a Call Using Park 46 |
|
|
|
| ||
Park and Retrieve a Call Using Assisted Directed Call Park | 46 |
| ||||
Park and Retrieve a Call Using Manual Directed Call Park | 46 |
| ||||
Call Pickup 47 |
|
|
|
|
|
|
Answer a Call Using Pickup 48 |
|
|
|
| ||
Answer a Call Using Group Pickup and a Group Pickup Number 48 |
| |||||
Answer a Call Using Group Pickup and a Phone Number | 48 |
| ||||
Answer a Call Using Other Pickup 48 |
|
|
|
| ||
Call Waiting 49 |
|
|
|
|
|
|
Respond to a Call Waiting Notification | 49 |
|
|
| ||
Conference 49 |
|
|
|
|
|
|
Add Another Party to Your Call to Create a Conference | 49 |
|
| |||
Join Calls Together in a Conference 50 |
|
|
|
| ||
Swap Between Calls Before Completing a Conference | 50 |
|
| |||
View Conference Participants | 50 |
|
|
|
| |
Remove Conference Participants 50 |
|
|
|
| ||
Divert 51 |
|
|
|
|
|
|
Divert a Call | 51 |
|
|
|
|
|
Do Not Disturb | 51 |
|
|
|
|
|
Turn DND On and Off 52 |
|
|
|
|
| |
Extension Mobility 52 |
|
|
|
|
| |
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) | 3 |