Cisco Systems IP Phone 8941 and 8945 manual Auto Answer, Barge, Call Back

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Calling Features

Answer Your Oldest Call First

To answer the oldest incoming call first, press the Answer button.

Auto Answer

Auto Answer prompts your phone to automatically answer incoming calls after one ring.

Your system administrator sets up Auto Answer to work with either your speakerphone or headset.

Auto Answer with Your Headset

If Auto Answer with Headset is active and set up by your administrator, the Headset button is illuminated and headset is connected, incoming call is answered with the headset. Otherwise, calls ring normally and you must manually answer them. To keep the Headset button illuminated, use buttons and softkeys (instead of the Headset button) to place and end calls. Your administrator has to set headset as the default audio path for auto answer.

Auto Answer with Your Speakerphone

Keep the handset in the cradle and the Headset button unlit. Otherwise, calls ring normally and you must manually answer them.

Barge

The barge feature allows you to add yourself to non-private calls on a shared line. You can convert the call into a conference and add new participants.

Add Yourself to a Call on a Shared Line

Press the red line button for the shared line. You are added to the call.

Call Back

Call Back allows you to receive an audio and visual notification on your phone when a busy or unavailable party becomes available.

Call Back, which is available as a softkey, may also be available as a feature button. See your system administrator for additional information.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents For Cisco Unified IP Phone 8941 Page Contents Search for and Dial a Contact While on a Call Answer Hold Plus Dialing Change or Create a Line Text Label for Your Phone Display FAQs and Troubleshooting OL-23119-01 Phone Connections Cisco Unified IP PhoneAUX Footstand Buttons and Hardware Your Phone OL-23119-01 Phone with a Single Line Phone ScreenPhone with Multiple Lines Your Phone Handset Rest Power-Save ModeCisco Unified IP Phone AUX Bluetooth Footstand Buttons and Hardware OL-23119-01 Your Phone Phone Screen Phone with Multiple Lines OL-23119-01 Power-Save Mode OL-23119-01 Call History Phone ApplicationsFilter Call History View Call HistoryView Call Record Details Edit Number From Call History Dial From Call HistoryClear Call History Delete Call Record From Call HistoryBrightness PreferencesRingtones Bluetooth Camera SettingsSelect Camera Settings Auto Transmit Video option Select Camera Settings Brightness option Select BrightnessView Accessories List AccessoriesView Accessory Details Select BluetoothSelect Add Bluetooth Accessory Set Up Wideband for Analog HeadsetAdd Bluetooth Accessory Delete Bluetooth Accessory Administrator SettingsConnect Bluetooth Accessory Disconnect Bluetooth AccessoryView Phone Information OL-23119-01 Search for and Dial a Contact Phone ContactsCorporate Directory Personal Directory Options Personal DirectorySearch for and Dial a Contact While on a Call Sign in to Personal Directory Select Personal Address Book Sign in to Personal DirectoryDial a Number from Personal Directory Fast-Dial Codes with Personal DirectoryAssign a Fast-Dial Code to a Personal Directory Entry OL-23119-01 Check for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAnswer Agent GreetingCall Back Auto AnswerBarge Call Forward All Set up a Call Back NotificationForward Calls on Your Phone Call ParkPark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Assisted Directed Call Park Call Pickup Line Status Indicators,Answer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other PickupConference Call WaitingRespond to a Call Waiting Notification Add Another Party to Your Call to Create a ConferenceSwap Between Calls Before Completing a Conference Join Calls Together in a ConferenceView Conference Participants Remove Conference ParticipantsDivert a Call DivertDo Not Disturb Extension Mobility Enable Extension MobilityFast Dial Turn DND On and OffPlace a Call with a Fast-Dial Button HoldHold and Resume a Call Swap Between Holding and Active CallsHunt Groups Hold ReversionPlace a Dialable Intercom Call IntercomPlace a Dedicated Intercom Call Receive an Intercom Call Line Status IndicatorsLine Status Meet Me Malicious Call IdentificationTrace a Suspicious Call Host a Meet-Me ConferenceJoin a Meet-Me Conference Mobile ConnectSelect Send call to mobile MutePlus Dialing On-hook DialingMute Your Phone Mute Your VideoPrivacy Enable Privacy on a Shared LineQuality Reporting Tool Dialing an International NumberRedial Report Problems on Your PhoneSecure and Nonsecure Indication Tone Redial a NumberSpeed Dial Shared LinesSilent Monitoring and Recording Place a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Use a Speed-Dial Code On HookTransfer a Call to Another Number Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesUse Web Dialer with Another Online Corporate Directory Select the Sign Out icon in the Make Call or Hang Up Sign Out of Web DialerOL-23119-01 Sign In and Out of User Options Web Pages User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line SettingsChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the WebSearch for Services Subscribe to a ServiceChange or End Services Change a Service NameChange Your Browser Password User SettingsChange Your PIN Change the Language for Your User Options Web PagesPersonal Address Book DirectoryChange the Language for Your Phone Display Add a New PAB EntrySelect Service URL Assign a Feature Button for Personal Address BookFast Dials Edit a Personal Directory EntryAssign a Fast Dial Code to a PAB Entry Assign a Feature Button for Fast DialSearch for a Fast Dial Entry Edit a Fast Dial Phone NumberDelete a PAB Entry Mobility SettingsAdd a New Remote Destination Create an Access List Plugins Access PluginsOL-23119-01 How do I redirect an incoming call when I am on a call? Frequently Asked QuestionsWhy do the softkeys keep changing? How can I resume a call that is on hold?What does the Swap softkey do? How do I exit from a running application?Not all calls present video on my phone. Why not? Troubleshooting TipsWhat happens to video when I put a call on hold? Possible CauseUser Options SolutionExternal Devices Safety and Performance InformationPower Outage FCC Compliance Statements Bluetooth Wireless Headset PerformanceFCC Part 15.21 Statement FCC RF Radiation Exposure StatementFCC Receivers and Class B Digital Statement Accessibility FeaturesCisco Product Security Additional Information Cisco One-Year Limited Hardware Warranty Terms Warranty112 OL-23119-01 Index DND Page OL-23119-01 PIN OL-23119-01 Page OL-23119-01