Cisco Systems IP Phone 8941 and 8945 manual Park and Retrieve a Call Using Park

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Park and Retrieve a Call Using Park

1.During a call, press the Park softkey, then hang up.

Your phone displays the number where the system parked the call. The parked call is put on hold, and you can press the Resume softkey to resume the call on your phone.

2.From any other Cisco Unified IP Phone in your network, enter the number where the call is parked to retrieve the call.

If you do not retrieve the call within a certain amount of time (set by your system administrator) you will receive an alert tone, at which time you can:

–Press the Answer softkey to answer the call on your phone.

–Retrieve the call from another phone.

If you fail to retrieve or answer the call within a specified amount of time, the call is redirected to another destination (set up by your system administrator), such as voicemail. If the call gets redirected, it can no longer be retrieved by using Call Park.

Park and Retrieve a Call Using Assisted Directed Call Park

1.During a call, press a Directed Call Park button displaying an idle Line Status indicator.

2.Retrieve the call, from any other Cisco Unified IP Phone in your network as follows:

a.Enter the park retrieval prefix.

b.Dial the Directed Call number.

For example, if the park retrieval prefix is “99” and the Directed Call number is “1234,” enter 991234.

If you do not retrieve the call within a certain amount of time (set by your system administrator) you will receive an alert tone, at which time you can:

–Press the Resume softkey to resume the call on your phone.

–Retrieve the call from another phone.

If you fail to retrieve or resume the call within a specified amount of time, the call is directed to another destination (set up by your system administrator), such as voicemail.

Park and Retrieve a Call Using Manual Directed Call Park

1.During a call, press the Transfer button .

2.Enter the Directed Call number where you will park the call.

3.Press Transfer again to finish parking the call, then hang up.

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Contents For Cisco Unified IP Phone 8941 Page Contents Search for and Dial a Contact While on a Call Answer Hold Plus Dialing Change or Create a Line Text Label for Your Phone Display FAQs and Troubleshooting OL-23119-01 Cisco Unified IP Phone Phone ConnectionsAUX Footstand Buttons and Hardware Your Phone OL-23119-01 Phone Screen Phone with a Single LinePhone with Multiple Lines Your Phone Power-Save Mode Handset RestCisco Unified IP Phone AUX Bluetooth Footstand Buttons and Hardware OL-23119-01 Your Phone Phone Screen Phone with Multiple Lines OL-23119-01 Power-Save Mode OL-23119-01 Phone Applications Call HistoryFilter Call History View Call HistoryView Call Record Details Dial From Call History Edit Number From Call HistoryClear Call History Delete Call Record From Call HistoryBrightness PreferencesRingtones Camera Settings BluetoothSelect Camera Settings Auto Transmit Video option Select Camera Settings Brightness option Select BrightnessAccessories View Accessories ListView Accessory Details Select BluetoothSelect Add Bluetooth Accessory Set Up Wideband for Analog HeadsetAdd Bluetooth Accessory Administrator Settings Delete Bluetooth AccessoryConnect Bluetooth Accessory Disconnect Bluetooth AccessoryView Phone Information OL-23119-01 Search for and Dial a Contact Phone ContactsCorporate Directory Personal Directory Options Personal DirectorySearch for and Dial a Contact While on a Call Sign in to Personal Directory Sign in to Personal Directory Select Personal Address BookFast-Dial Codes with Personal Directory Dial a Number from Personal DirectoryAssign a Fast-Dial Code to a Personal Directory Entry OL-23119-01 Check for Voice Messages Voice MessagesPersonalize Your Voicemail Listen to Voice Messages Calling Features Feature Buttons and SoftkeysAgent Greeting AnswerCall Back Auto AnswerBarge Set up a Call Back Notification Call Forward AllCall Park Forward Calls on Your PhonePark and Retrieve a Call Using Manual Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Assisted Directed Call Park Line Status Indicators, Call PickupAnswer a Call Using Pickup Answer a Call Using Group Pickup and a Group Pickup NumberAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other PickupCall Waiting ConferenceRespond to a Call Waiting Notification Add Another Party to Your Call to Create a ConferenceJoin Calls Together in a Conference Swap Between Calls Before Completing a ConferenceView Conference Participants Remove Conference ParticipantsDivert a Call DivertDo Not Disturb Enable Extension Mobility Extension MobilityFast Dial Turn DND On and OffHold Place a Call with a Fast-Dial ButtonHold and Resume a Call Swap Between Holding and Active CallsHold Reversion Hunt GroupsPlace a Dialable Intercom Call IntercomPlace a Dedicated Intercom Call Receive an Intercom Call Line Status IndicatorsLine Status Malicious Call Identification Meet MeTrace a Suspicious Call Host a Meet-Me ConferenceMobile Connect Join a Meet-Me ConferenceMute Select Send call to mobileOn-hook Dialing Plus DialingMute Your Phone Mute Your VideoEnable Privacy on a Shared Line PrivacyQuality Reporting Tool Dialing an International NumberReport Problems on Your Phone RedialSecure and Nonsecure Indication Tone Redial a NumberSpeed Dial Shared LinesSilent Monitoring and Recording Transfer Place a Call with a Speed-Dial ButtonPlace a Call with a Speed-Dial Code Use a Speed-Dial Code On HookWeb Dialer Transfer a Call to Another NumberSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryApplications button Phone Information Set Up, View, or Change Web Dialer PreferencesUse Web Dialer with Another Online Corporate Directory Sign Out of Web Dialer Select the Sign Out icon in the Make Call or Hang UpOL-23119-01 User Options Web Pages Sign In and Out of User Options Web PagesCustomize Do Not Disturb Options DeviceSelect a Device From the User Options Web Pages Line Settings Set Up Call Forwarding Per LineChange the Voice Message Indicator Setting Per Line Select Line SettingsChange or Create a Line Text Label for Your Phone Display Change the Audible Voice Message Indicator Setting Per LineChange the Ring Settings Per Line Phone Services Set Up Speed-Dial ButtonsSet Up Speed-Dial Codes Speed Dial on the WebSubscribe to a Service Search for ServicesChange or End Services Change a Service NameUser Settings Change Your Browser PasswordChange Your PIN Change the Language for Your User Options Web PagesDirectory Personal Address BookChange the Language for Your Phone Display Add a New PAB EntryAssign a Feature Button for Personal Address Book Select Service URLFast Dials Edit a Personal Directory EntryAssign a Feature Button for Fast Dial Assign a Fast Dial Code to a PAB EntrySearch for a Fast Dial Entry Edit a Fast Dial Phone NumberDelete a PAB Entry Mobility SettingsAdd a New Remote Destination Create an Access List Access Plugins PluginsOL-23119-01 Frequently Asked Questions How do I redirect an incoming call when I am on a call?Why do the softkeys keep changing? How can I resume a call that is on hold?How do I exit from a running application? What does the Swap softkey do?Troubleshooting Tips Not all calls present video on my phone. Why not?What happens to video when I put a call on hold? Possible CauseSolution User OptionsExternal Devices Safety and Performance InformationPower Outage Bluetooth Wireless Headset Performance FCC Compliance StatementsFCC Part 15.21 Statement FCC RF Radiation Exposure StatementFCC Receivers and Class B Digital Statement Accessibility FeaturesCisco Product Security Additional Information Warranty Cisco One-Year Limited Hardware Warranty Terms112 OL-23119-01 Index DND Page OL-23119-01 PIN OL-23119-01 Page OL-23119-01