Calling Features
Feature Buttons and Softkeys
Depending on how your system administrator set up your phone, some features included in this guide may not be available to you.
This table provides information about some of the features that are available on softkeys and dedicated feature buttons and some that your system administrator sets up on programmable feature buttons.
| Dedicated | Programmable |
|
|
| Feature | Feature |
|
|
Feature Name | Button | Button | Softkey |
|
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|
|
|
|
Answer |
| X |
|
|
|
|
|
|
|
Call Back |
| X | X |
|
|
|
|
|
|
Call Forward All |
| X | X |
|
|
|
|
|
|
Call Park |
| X | X |
|
|
|
|
|
|
Call Park Line Status |
| X |
|
|
|
|
|
|
|
Call Pickup |
| X |
|
|
|
|
|
|
|
Call Pickup Line Status |
| X |
|
|
|
|
|
|
|
Conference | X |
| X |
|
|
|
| (available while |
|
|
|
| on a conference |
|
|
|
| only) |
|
|
|
|
|
|
Divert |
|
| X |
|
|
|
|
|
|
Do Not Disturb |
| X |
|
|
|
|
|
|
|
Group Pickup |
| X |
|
|
|
|
|
|
|
Hold | X |
|
|
|
|
|
|
|
|
Hunt Groups |
| X |
|
|
|
|
|
|
|
Intercom |
| X |
|
|
|
|
|
|
|
Malicious Call Identification |
| X |
|
|
(MCID) |
|
|
|
|
|
|
|
|
|
Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) | 41 |