Cisco Systems IP Phone 8941 and 8945 manual Do Not Disturb, Divert a Call

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Calling Features

Divert

Divert allows you to send an active or ringing call to your voicemail system or to a predetermined phone number (set up by your system administrator).

Divert a Call

Divert a call in any of these ways:

• To redirect an incoming (ringing) call while on another call, use the Navigation pad to highlight the incoming call and then press the Divert softkey. (Otherwise pressing the Divert softkey will redirect the current, active call.)

You can silence the incoming (ringing) call by pressing the Volume button down once, and then let the incoming call go to the target number (voicemail or predetermined number set up the system administrator).

•To redirect an incoming call while not on a call, press the Divert softkey.

•To redirect a held call, first resume the call and then press the Divert softkey.

Do Not Disturb

Do Not Disturb (DND) allows you to turn off either:

•The ringer on your phone.

•The ringer and any visual notification that you have an incoming call.

When DND is enabled, your incoming calls are forwarded to another number, such as your voicemail, if it is set up and the call is not saved or listed in your Call History.

The DND feature affects all the lines on a phone. However it does not affect intercom or 911 calls.

Your system administrator sets up a line button on your phone for DND with the ringer and visual notifications off by default. However, you can change your DND options from your User Options web pages.

Related Topics

User Options, page 69

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Contents For Cisco Unified IP Phone 8941 Page Contents Search for and Dial a Contact While on a Call Answer Hold Plus Dialing Change or Create a Line Text Label for Your Phone Display FAQs and Troubleshooting OL-23119-01 Phone Connections Cisco Unified IP PhoneAUX Footstand Buttons and Hardware Your Phone OL-23119-01 Phone with a Single Line Phone ScreenPhone with Multiple Lines Your Phone Handset Rest Power-Save ModeCisco Unified IP Phone AUX Bluetooth Footstand Buttons and Hardware OL-23119-01 Your Phone Phone Screen Phone with Multiple Lines OL-23119-01 Power-Save Mode OL-23119-01 Call History Phone ApplicationsView Call Record Details View Call HistoryFilter Call History Edit Number From Call History Dial From Call HistoryClear Call History Delete Call Record From Call HistoryRingtones PreferencesBrightness Bluetooth Camera SettingsSelect Camera Settings Auto Transmit Video option Select Camera Settings Brightness option Select BrightnessView Accessories List AccessoriesView Accessory Details Select BluetoothAdd Bluetooth Accessory Set Up Wideband for Analog HeadsetSelect Add Bluetooth Accessory Delete Bluetooth Accessory Administrator SettingsConnect Bluetooth Accessory Disconnect Bluetooth AccessoryView Phone Information OL-23119-01 Corporate Directory Phone ContactsSearch for and Dial a Contact Search for and Dial a Contact While on a Call Personal DirectoryPersonal Directory Options Sign in to Personal Directory Select Personal Address Book Sign in to Personal DirectoryDial a Number from Personal Directory Fast-Dial Codes with Personal DirectoryAssign a Fast-Dial Code to a Personal Directory Entry OL-23119-01 Personalize Your Voicemail Voice MessagesCheck for Voice Messages Listen to Voice Messages Feature Buttons and Softkeys Calling FeaturesAnswer Agent GreetingBarge Auto AnswerCall Back Call Forward All Set up a Call Back NotificationForward Calls on Your Phone Call ParkPark and Retrieve a Call Using Assisted Directed Call Park Park and Retrieve a Call Using ParkPark and Retrieve a Call Using Manual Directed Call Park Call Pickup Line Status Indicators,Answer a Call Using Group Pickup and a Group Pickup Number Answer a Call Using PickupAnswer a Call Using Group Pickup and a Phone Number Answer a Call Using Other PickupConference Call WaitingRespond to a Call Waiting Notification Add Another Party to Your Call to Create a ConferenceSwap Between Calls Before Completing a Conference Join Calls Together in a ConferenceView Conference Participants Remove Conference ParticipantsDo Not Disturb DivertDivert a Call Extension Mobility Enable Extension MobilityFast Dial Turn DND On and OffPlace a Call with a Fast-Dial Button HoldHold and Resume a Call Swap Between Holding and Active CallsHunt Groups Hold ReversionPlace a Dedicated Intercom Call IntercomPlace a Dialable Intercom Call Line Status Line Status IndicatorsReceive an Intercom Call Meet Me Malicious Call IdentificationTrace a Suspicious Call Host a Meet-Me ConferenceJoin a Meet-Me Conference Mobile ConnectSelect Send call to mobile MutePlus Dialing On-hook DialingMute Your Phone Mute Your VideoPrivacy Enable Privacy on a Shared LineQuality Reporting Tool Dialing an International NumberRedial Report Problems on Your PhoneSecure and Nonsecure Indication Tone Redial a NumberSilent Monitoring and Recording Shared LinesSpeed Dial Place a Call with a Speed-Dial Button TransferPlace a Call with a Speed-Dial Code Use a Speed-Dial Code On HookTransfer a Call to Another Number Web DialerSwap Between Calls Before Completing a Transfer Use Web Dialer with Cisco DirectoryUse Web Dialer with Another Online Corporate Directory Set Up, View, or Change Web Dialer PreferencesApplications button Phone Information Select the Sign Out icon in the Make Call or Hang Up Sign Out of Web DialerOL-23119-01 Sign In and Out of User Options Web Pages User Options Web PagesSelect a Device From the User Options Web Pages DeviceCustomize Do Not Disturb Options Set Up Call Forwarding Per Line Line SettingsChange the Voice Message Indicator Setting Per Line Select Line SettingsChange the Ring Settings Per Line Change the Audible Voice Message Indicator Setting Per LineChange or Create a Line Text Label for Your Phone Display Set Up Speed-Dial Buttons Phone ServicesSet Up Speed-Dial Codes Speed Dial on the WebSearch for Services Subscribe to a ServiceChange or End Services Change a Service NameChange Your Browser Password User SettingsChange Your PIN Change the Language for Your User Options Web PagesPersonal Address Book DirectoryChange the Language for Your Phone Display Add a New PAB EntrySelect Service URL Assign a Feature Button for Personal Address BookFast Dials Edit a Personal Directory EntryAssign a Fast Dial Code to a PAB Entry Assign a Feature Button for Fast DialSearch for a Fast Dial Entry Edit a Fast Dial Phone NumberAdd a New Remote Destination Mobility SettingsDelete a PAB Entry Create an Access List Plugins Access PluginsOL-23119-01 How do I redirect an incoming call when I am on a call? Frequently Asked QuestionsWhy do the softkeys keep changing? How can I resume a call that is on hold?What does the Swap softkey do? How do I exit from a running application?Not all calls present video on my phone. Why not? Troubleshooting TipsWhat happens to video when I put a call on hold? Possible CauseUser Options SolutionPower Outage Safety and Performance InformationExternal Devices FCC Compliance Statements Bluetooth Wireless Headset PerformanceFCC Part 15.21 Statement FCC RF Radiation Exposure StatementCisco Product Security Accessibility FeaturesFCC Receivers and Class B Digital Statement Additional Information Cisco One-Year Limited Hardware Warranty Terms Warranty112 OL-23119-01 Index DND Page OL-23119-01 PIN OL-23119-01 Page OL-23119-01