Avaya 1020, 1010 manual Placing a Call from the Directory

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Placing a Call from the Directory

The directory stores a list of names and numbers from which you can place calls. The directory includes two subdirectories: the local and corporate directories. The corporate directory is read only and managed by your administrator.

To place a call from the directory, follow these steps:

1.From the main screen, press the button on the remote control to access the directory.

2.Use the arrow keys to select either the Local (if available) or Corporate directory, and press OK.

3.Use the arrow keys on the remote control to select the entry that you wish to dial.

You can browse the directory using either the alphabetical or hierarchical method. When you use the alphabetical method, the entries appear in alphabetical order and you can select an alphabet group in the Browse column to quickly navigate to an entry.

Hierarchies are predefined organizational units similar to folders or directories on a computer system. You can place an entry into a hierarchy when you create the entry or at any time by editing the Hierarchy field when editing the entry. For more information about creating hierarchies, refer to “Managing the Directory” on page 28. Using the hierarchical method, you can select a hierarchy in the Browse column to locate an entry. To move down one level in Browse, press OK. To move up one level, press the button. You can also use the and keys on the remote control to move up or down a page of entries when an entry is selected.

4.Press OK on the remote control to place the call.

Note: If an entry in the local or corporate directory has more than one number, the symbol appears in the NUMBERS column. Press OK and select the number you wish to call. Press OK to place the call.

You can also add, remove, or edit entries in the directory. For more information, refer to “Managing the Directory” on page 28.

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Avaya 1010/1020 User Guide

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Contents Avaya 1010/1020 User Guide Link disclaimer Warranty LicensesDocumentation disclaimer License typesAvaya fraud intervention CopyrightThird Party Components Preventing toll fraud TrademarksUsing Avaya 1010/1020 System ComponentsCamera and Microphone Avaya Video CameraAvaya Video Camera Avaya Video MicPod Codec Avaya 1010/1020 Third Party DisplayRemote Control Icon Condition Navigating the User InterfaceMain Screen Disconnected Controlling Avaya Video Camera 150s System MenuConfiguring Avaya Video Camera 150 Presets Remote Control Button FunctionPlacing a Call Managing Near End Video QualityPlacing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Number from the Main Screen Manually Dialing a Video NumberManually Dialing a Voice Number Using System Do Not DisturbAnswering or Rejecting a Call Managing a Call Call StatusManaging Audio Caller IDHiding or Showing User Interface Elements Identifying the Dominant SpeakerAdjusting Volume Muting the Active MicrophoneUnderstanding Screen Layouts Managing PIPManaging Video Layout Changing the Screen Layout of Video Images No PresentationLayouts 1/3 and 2/3 No Presentation Layout 3/3 No Presentation Far End Video Near End VideoLayouts 1/6 and 2/6 Far End Presentation Layout 3/6 Far End Presentation Near End VideoLayout 6/6 Far End Video Near End Video Controlling a Far End CameraLayouts 4/6 and 5/6 Using Avaya Video Camera 150 Presets During a Call Viewing Call Statistics Ending a Call from the Redial List Managing the Redial ListEnding a Call Adding a Redial List Entry to the Directory Locking and Unlocking Entries in the Redial ListRemoving an Entry from the Redial List Managing the Directory Adding an Entry to the Local DirectoryEditing an Entry in the Local or Directory Copying an Entry from the Corporate to Local DirectoryRemoving an Entry from the Local Directory Troubleshooting Adjusting Room LightingAdjusting Camera Brightness Camera IssuesUsing Camera Diagnostic Preferences Adjusting Camera White BalanceDisplay Issues Audio IssuesAdministration Using the Remote Control Accessing Administrative FeaturesPower and Connectivity Issues Select Administrator Preferences and press OKConfiguring Security Preferences Administration from a Web BrowserControlling Remote Administration Changing the Administrator PasswordSetting the User Password Specifying a Locally Configured IP Address Configuring Avaya Systems Using DhcpExample Configuring the Dhcp OptionEscape Replacement Value Specifying the Hostname and Domain Name Service DNS Servers Specifying an NTP Server Specifying Network SpeedSpecifying a Vlan Tag Restricting Reserved Ports Configuring Communications PreferencesConfiguring Quality of Service SIP two-way call required portsConfiguring SIP Settings Configuring System SettingsConfiguring Dialing Options Receiving PresentationsResetting a System from the User Interface Manually Setting System Date and TimeRestoring Default Settings Identifying the SystemResetting a System Using the Reset Button Selecting a Maximum Call Time Configuring Call PreferencesManaging Bandwidth Controlling Redial List Entries and Auto Answer OptionsEnabling Telepresence Configuring Audio BehaviorsConfiguring Audio Codec Order Selecting the Active MicrophoneAdjusting the Active Microphone Volume Testing Primary Audio OutputAdjusting Audio Levels Checking Microphone StatusConfiguring Video Behaviors Disabling Access to the Local Directory Adjusting Video Encoder QualityPopulating the Corporate Directory Ldap Connection Status DescriptionConfiguring Auto Discovery Reading from an Ldap ServerVideo Layout Preferences Configuring Appearance PreferencesConfiguring Display Preferences Using Network Utilities Viewing Recent Configuration ChangesUsing Diagnostics Preferences and Tools Rebooting the SystemExclusive Web Administration Features Adding or Removing Custom Background Images and ColorsSpecify a Custom Color Using Advanced Directory FeaturesChoose a Background Color from the Interface Saving and Restoring a System Configuration Click System SaveDownloading Call History Click System RestoreCopying Screen Text to the Clipboard Upgrading your System Software Managing Calls from the Web Administration InterfaceClick System Upgrade Click the Download Software buttonCode Problem Description Troubleshooting Upgrade FailuresUpgrade Error Codes Upgrade script failed