Avaya 1020 Copying Screen Text to the Clipboard, Downloading Call History, Click System Restore

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To restore the system configuration from the web administration interface, follow these steps:

1.Ensure that a saved configuration file exists before performing a restore.

2.If you chose not to save passwords when you saved the configuration file, passwords appear in the file as tokens surrounded by ### characters and FIX: precedes the command in the configuration file, for example:

FIX: set admin password ###Password###

If you wish to replace these tokens with passwords before using the file to restore a system, delete FIX: and replace ###token### with the password. If you do not edit these lines, error 09 (invalid command) appears in the command output when you restore the system; the FIX: lines are ignored; and values previously set for the passwords remain unchanged.

3.Hang up all calls connected to the system. If calls are connected when you perform a restore, a dialog appears prompting you to continue or cancel the restore. If you continue, the system restore process terminates the calls.

4.In the web administration interface, navigate to Preferences : System : System Reset.

5.Click System Restore.

6.Click Continue. The Avaya system reboots and a dialog appears indicating that the restore succeeded.

Copying Screen Text to the Clipboard

The web administration interface supports copying data from most screens to the operating system clipboard. This feature facilitates troubleshooting by enabling you to paste configuration information into an email or text editing application. If a screen supports this feature, a Copy button appears in the lower right corner of the screen. Click the Copy button to copy the data on the screen to the clipboard.

Downloading Call History

You can download call history as a comma separated value file (.csv file extension) from the Diagnostics page in the web administration interface. Click Call History and then click Download Call History. When prompted, choose a location to save the file.

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Avaya 1010/1020 User Guide

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Contents Avaya 1010/1020 User Guide Warranty Licenses Documentation disclaimerLink disclaimer License typesCopyright Third Party Components Preventing toll fraudAvaya fraud intervention TrademarksUsing Avaya 1010/1020 System ComponentsCamera and Microphone Avaya Video CameraAvaya Video Camera Avaya Video MicPod Codec Avaya 1010/1020 Third Party DisplayRemote Control Icon Condition Navigating the User InterfaceMain Screen Disconnected Controlling Avaya Video Camera 150s System MenuConfiguring Avaya Video Camera 150 Presets Remote Control Button FunctionPlacing a Call Managing Near End Video QualityPlacing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Number from the Main Screen Manually Dialing a Video NumberManually Dialing a Voice Number Using System Do Not DisturbAnswering or Rejecting a Call Managing a Call Call StatusCaller ID Hiding or Showing User Interface ElementsManaging Audio Identifying the Dominant SpeakerAdjusting Volume Muting the Active MicrophoneManaging PIP Managing Video LayoutUnderstanding Screen Layouts Changing the Screen Layout of Video Images No PresentationLayouts 1/3 and 2/3 No Presentation Layout 3/3 No Presentation Far End Video Near End VideoLayouts 1/6 and 2/6 Far End Presentation Layout 3/6 Far End Presentation Near End VideoLayout 6/6 Far End Video Near End Video Controlling a Far End CameraLayouts 4/6 and 5/6 Using Avaya Video Camera 150 Presets During a Call Viewing Call Statistics Ending a Call from the Redial List Managing the Redial ListEnding a Call Adding a Redial List Entry to the Directory Locking and Unlocking Entries in the Redial ListRemoving an Entry from the Redial List Managing the Directory Adding an Entry to the Local DirectoryEditing an Entry in the Local or Directory Copying an Entry from the Corporate to Local DirectoryRemoving an Entry from the Local Directory Troubleshooting Adjusting Room LightingCamera Issues Using Camera Diagnostic PreferencesAdjusting Camera Brightness Adjusting Camera White BalanceDisplay Issues Audio IssuesAccessing Administrative Features Power and Connectivity IssuesAdministration Using the Remote Control Select Administrator Preferences and press OKConfiguring Security Preferences Administration from a Web BrowserControlling Remote Administration Changing the Administrator PasswordSetting the User Password Specifying a Locally Configured IP Address Configuring Avaya Systems Using DhcpExample Configuring the Dhcp OptionEscape Replacement Value Specifying the Hostname and Domain Name Service DNS Servers Specifying an NTP Server Specifying Network SpeedSpecifying a Vlan Tag Configuring Communications Preferences Configuring Quality of ServiceRestricting Reserved Ports SIP two-way call required portsConfiguring System Settings Configuring Dialing OptionsConfiguring SIP Settings Receiving PresentationsManually Setting System Date and Time Restoring Default SettingsResetting a System from the User Interface Identifying the SystemResetting a System Using the Reset Button Configuring Call Preferences Managing BandwidthSelecting a Maximum Call Time Controlling Redial List Entries and Auto Answer OptionsConfiguring Audio Behaviors Configuring Audio Codec OrderEnabling Telepresence Selecting the Active MicrophoneTesting Primary Audio Output Adjusting Audio LevelsAdjusting the Active Microphone Volume Checking Microphone StatusConfiguring Video Behaviors Disabling Access to the Local Directory Adjusting Video Encoder QualityPopulating the Corporate Directory Ldap Connection Status DescriptionConfiguring Auto Discovery Reading from an Ldap ServerVideo Layout Preferences Configuring Appearance PreferencesConfiguring Display Preferences Viewing Recent Configuration Changes Using Diagnostics Preferences and ToolsUsing Network Utilities Rebooting the SystemExclusive Web Administration Features Adding or Removing Custom Background Images and ColorsSpecify a Custom Color Using Advanced Directory FeaturesChoose a Background Color from the Interface Saving and Restoring a System Configuration Click System SaveDownloading Call History Click System RestoreCopying Screen Text to the Clipboard Managing Calls from the Web Administration Interface Click System UpgradeUpgrading your System Software Click the Download Software buttonCode Problem Description Troubleshooting Upgrade FailuresUpgrade Error Codes Upgrade script failed