Avaya 1010, 1020 Camera Issues, Using Camera Diagnostic Preferences, Adjusting Camera Brightness

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Camera Issues

If you are unable to pan, tilt, or zoom a camera that has these capabilities, ensure the remote control contains three AAA batteries that are in good working condition. Also verify that no objects are obstructing the sensor on the front of the camera and that the LED on front of the camera flashes bright blue when you use the remote control to perform a task.

If no video displays from the camera, ensure the camera is connected to the Avaya system with a camera cable to the appropriate camera input or contact your administrator.

Verify that the blue LED on the front of the camera is lit, indicating that power is active, and reboot the system if necessary to verify that the camera turns on. To reboot the system, refer to “Power and Connectivity Issues” on page 33.

Using Camera Diagnostic Preferences

You can use the camera diagnostic preferences in User Preferences : Diagnostics to adjust camera brightness and white balance and correct for some types of flicker that may appear in the video. Diagnostic camera preferences for camera brightness and white balance are available only if the selected camera is connected to the codec and Ready appears as the status for the camera on the System Information page.

Adjusting Camera Brightness

Camera brightness refers to the amount of light received through the lens of the camera. You can improve dim scenes by adjusting room lighting and manually adjusting the camera brightness. To adjust camera brightness, set the HD Camera Brightness preference in User Preferences : Diagnostics : High Definition Camera.

Adjusting Camera White Balance

Camera white balance refers to how a camera references the color white, which is a mixture of all colors. Adjust the white balance when video color appears to be unbalanced. White balance is affected by the type of light source. To adjust the camera white balance adjust the HD Camera White Balance preference in User Preferences : Diagnostics : High Definition Camera.

Adjusting the Camera Anti-Flicker Preference

Lights powered by a 50 Hz power source can produce a flicker that the camera captures and transmits to the system. If you are using lights powered by a 50 Hz power source and observe a flicker in the video displayed in your system, select the 50 Hz option in User Preferences : Diagnostics : High Definition Camera : Camera Anti-Flicker. The default option is Auto.

Avaya 1010/1020 User Guide

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Contents Avaya 1010/1020 User Guide License types Warranty LicensesDocumentation disclaimer Link disclaimerTrademarks CopyrightThird Party Components Preventing toll fraud Avaya fraud interventionSystem Components Using Avaya 1010/1020Avaya Video Camera Camera and MicrophoneAvaya 1010/1020 Third Party Display Avaya Video Camera Avaya Video MicPod CodecRemote Control Main Screen Navigating the User InterfaceIcon Condition Disconnected System Menu Controlling Avaya Video Camera 150sRemote Control Button Function Configuring Avaya Video Camera 150 PresetsManaging Near End Video Quality Placing a CallPlacing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Video Number Manually Dialing a Number from the Main ScreenAnswering or Rejecting a Call Using System Do Not DisturbManually Dialing a Voice Number Call Status Managing a CallIdentifying the Dominant Speaker Caller IDHiding or Showing User Interface Elements Managing AudioMuting the Active Microphone Adjusting VolumeChanging the Screen Layout of Video Images No Presentation Managing PIPManaging Video Layout Understanding Screen LayoutsLayout 3/3 No Presentation Far End Video Near End Video Layouts 1/3 and 2/3 No PresentationLayout 3/6 Far End Presentation Near End Video Layouts 1/6 and 2/6 Far End PresentationLayouts 4/6 and 5/6 Controlling a Far End CameraLayout 6/6 Far End Video Near End Video Using Avaya Video Camera 150 Presets During a Call Viewing Call Statistics Ending a Call Managing the Redial ListEnding a Call from the Redial List Removing an Entry from the Redial List Locking and Unlocking Entries in the Redial ListAdding a Redial List Entry to the Directory Adding an Entry to the Local Directory Managing the DirectoryRemoving an Entry from the Local Directory Copying an Entry from the Corporate to Local DirectoryEditing an Entry in the Local or Directory Adjusting Room Lighting TroubleshootingAdjusting Camera White Balance Camera IssuesUsing Camera Diagnostic Preferences Adjusting Camera BrightnessAudio Issues Display IssuesSelect Administrator Preferences and press OK Accessing Administrative FeaturesPower and Connectivity Issues Administration Using the Remote ControlAdministration from a Web Browser Configuring Security PreferencesSetting the User Password Changing the Administrator PasswordControlling Remote Administration Configuring Avaya Systems Using Dhcp Specifying a Locally Configured IP AddressEscape Replacement Value Configuring the Dhcp OptionExample Specifying the Hostname and Domain Name Service DNS Servers Specifying a Vlan Tag Specifying Network SpeedSpecifying an NTP Server SIP two-way call required ports Configuring Communications PreferencesConfiguring Quality of Service Restricting Reserved PortsReceiving Presentations Configuring System SettingsConfiguring Dialing Options Configuring SIP SettingsIdentifying the System Manually Setting System Date and TimeRestoring Default Settings Resetting a System from the User InterfaceResetting a System Using the Reset Button Controlling Redial List Entries and Auto Answer Options Configuring Call PreferencesManaging Bandwidth Selecting a Maximum Call TimeSelecting the Active Microphone Configuring Audio BehaviorsConfiguring Audio Codec Order Enabling TelepresenceChecking Microphone Status Testing Primary Audio OutputAdjusting Audio Levels Adjusting the Active Microphone VolumeConfiguring Video Behaviors Adjusting Video Encoder Quality Disabling Access to the Local DirectoryLdap Connection Status Description Populating the Corporate DirectoryReading from an Ldap Server Configuring Auto DiscoveryConfiguring Display Preferences Configuring Appearance PreferencesVideo Layout Preferences Rebooting the System Viewing Recent Configuration ChangesUsing Diagnostics Preferences and Tools Using Network UtilitiesAdding or Removing Custom Background Images and Colors Exclusive Web Administration FeaturesChoose a Background Color from the Interface Using Advanced Directory FeaturesSpecify a Custom Color Click System Save Saving and Restoring a System ConfigurationCopying Screen Text to the Clipboard Click System RestoreDownloading Call History Click the Download Software button Managing Calls from the Web Administration InterfaceClick System Upgrade Upgrading your System SoftwareUpgrade Error Codes Troubleshooting Upgrade FailuresCode Problem Description Upgrade script failed