Avaya 1020, 1010 manual Placing a Call, Managing Near End Video Quality

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Configuring presets before placing a call ensures that you can quickly change the near end camera position during the call. To configure a preset for the near end camera before placing a call, follow these steps:

1.Select the near end camera and adjust its position. Refer to “Controlling Avaya Video Camera 150s” on page 10.

2.Press and hold a numeric key (1 through 9) on the remote control until you hear a beep. The current position of the camera is associated with the key. Preset x saved, where x is the numeric key associated with the preset, appears above the status bar.

If you choose a numeric key that already has a preset configured, it is overwritten. An administrator can lock existing presets to prevent them from being overwritten. If an existing preset associated with the key is locked, Preset x locked appears on the screen. The 0 key, when used as a preset, always moves the selected camera to the default position and cannot be overwritten.

3.To test the preset, use the arrow keys to move the camera to a different position, and press the numeric key associated with the preset to move the camera to the preset position. Preset x, where x is the numeric key associated with the preset, appears above the status bar.

Managing Near End Video Quality

Before you place a call, examine the near end video image from the camera connected to your Avaya system. If the image flickers, colors appear unbalanced, or the image appears too dark, you may need to adjust the room lighting or camera settings. For more information, refer to “Adjusting Room Lighting” on page 30 and “Camera Issues” on page 31.

Placing a Call

You can place a video or voice call with your Avaya system in the following ways:

Select a stored number from the REDIAL list on the main screen or from the directory.

Manually dial a number using the Video Call or Voice Call buttons on the main screen

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Avaya 1010/1020 User Guide

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Contents Avaya 1010/1020 User Guide Warranty Licenses Documentation disclaimerLink disclaimer License typesCopyright Third Party Components Preventing toll fraudAvaya fraud intervention TrademarksUsing Avaya 1010/1020 System ComponentsCamera and Microphone Avaya Video CameraAvaya Video Camera Avaya Video MicPod Codec Avaya 1010/1020 Third Party DisplayRemote Control Navigating the User Interface Main ScreenIcon Condition Disconnected Controlling Avaya Video Camera 150s System MenuConfiguring Avaya Video Camera 150 Presets Remote Control Button FunctionPlacing a Call Managing Near End Video QualityPlacing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Number from the Main Screen Manually Dialing a Video NumberUsing System Do Not Disturb Answering or Rejecting a CallManually Dialing a Voice Number Managing a Call Call StatusCaller ID Hiding or Showing User Interface ElementsManaging Audio Identifying the Dominant SpeakerAdjusting Volume Muting the Active MicrophoneManaging PIP Managing Video LayoutUnderstanding Screen Layouts Changing the Screen Layout of Video Images No PresentationLayouts 1/3 and 2/3 No Presentation Layout 3/3 No Presentation Far End Video Near End VideoLayouts 1/6 and 2/6 Far End Presentation Layout 3/6 Far End Presentation Near End VideoControlling a Far End Camera Layouts 4/6 and 5/6Layout 6/6 Far End Video Near End Video Using Avaya Video Camera 150 Presets During a Call Viewing Call Statistics Managing the Redial List Ending a CallEnding a Call from the Redial List Locking and Unlocking Entries in the Redial List Removing an Entry from the Redial ListAdding a Redial List Entry to the Directory Managing the Directory Adding an Entry to the Local DirectoryCopying an Entry from the Corporate to Local Directory Removing an Entry from the Local DirectoryEditing an Entry in the Local or Directory Troubleshooting Adjusting Room LightingCamera Issues Using Camera Diagnostic PreferencesAdjusting Camera Brightness Adjusting Camera White BalanceDisplay Issues Audio IssuesAccessing Administrative Features Power and Connectivity IssuesAdministration Using the Remote Control Select Administrator Preferences and press OKConfiguring Security Preferences Administration from a Web BrowserChanging the Administrator Password Setting the User PasswordControlling Remote Administration Specifying a Locally Configured IP Address Configuring Avaya Systems Using DhcpConfiguring the Dhcp Option Escape Replacement ValueExample Specifying the Hostname and Domain Name Service DNS Servers Specifying Network Speed Specifying a Vlan TagSpecifying an NTP Server Configuring Communications Preferences Configuring Quality of ServiceRestricting Reserved Ports SIP two-way call required portsConfiguring System Settings Configuring Dialing OptionsConfiguring SIP Settings Receiving PresentationsManually Setting System Date and Time Restoring Default SettingsResetting a System from the User Interface Identifying the SystemResetting a System Using the Reset Button Configuring Call Preferences Managing BandwidthSelecting a Maximum Call Time Controlling Redial List Entries and Auto Answer OptionsConfiguring Audio Behaviors Configuring Audio Codec OrderEnabling Telepresence Selecting the Active MicrophoneTesting Primary Audio Output Adjusting Audio LevelsAdjusting the Active Microphone Volume Checking Microphone StatusConfiguring Video Behaviors Disabling Access to the Local Directory Adjusting Video Encoder QualityPopulating the Corporate Directory Ldap Connection Status DescriptionConfiguring Auto Discovery Reading from an Ldap ServerConfiguring Appearance Preferences Configuring Display PreferencesVideo Layout Preferences Viewing Recent Configuration Changes Using Diagnostics Preferences and ToolsUsing Network Utilities Rebooting the SystemExclusive Web Administration Features Adding or Removing Custom Background Images and ColorsUsing Advanced Directory Features Choose a Background Color from the InterfaceSpecify a Custom Color Saving and Restoring a System Configuration Click System SaveClick System Restore Copying Screen Text to the ClipboardDownloading Call History Managing Calls from the Web Administration Interface Click System UpgradeUpgrading your System Software Click the Download Software buttonTroubleshooting Upgrade Failures Upgrade Error CodesCode Problem Description Upgrade script failed