Avaya 1010, 1020 manual Viewing Call Statistics

Page 25

Viewing Call Statistics

To view statistical information about a call, follow these steps:

1.During a call, press the button.

2.Audio and video statistics for the current call appear on the screen.

Two columns of statistics, Receive and Transmit appear. The total bandwidth used for audio and video appear beside each column heading. Each column has a video and audio block.

Video statistics include the following:

-resolution shows the resolution, in pixels, of the video image transmitted or received.

-codec shows the video codec used to compress and decompress the video.

-bandwidth shows the amount of video data transferred per second in kilobits.

-frame rate shows the video frame rate in frames per second.

Audio statistics include the following:

-codec shows the audio codec used to compress and decompress the audio.

-bandwidth shows the amount of audio data transferred per second in kilobits.

-packet rate shows the amount of audio data packets transferred or received per second in kilobytes.

Both the Audio and Video block include the following:

-jitter shows the variation, in milliseconds, in the time between packets arriving, caused by network congestion, timing drift, or route changes.

-packet loss shows the number of packets of data that fail to reach their destination. Packet loss can be caused by a number of factors, including signal degradation over the network medium, oversaturated network links, corrupted packets rejected in-transit, faulty networking hardware, maligned system drivers or network applications, or normal routing routines.

-cumulative shows the up to date count of packets lost in the call.

-percentage shows packet loss as a percentage of the total packets sent.

The following additional information appears below the Audio statistics block:

-the call duration

-the make and model of the far end video communication device and the software version it is using

Avaya 1010/1020 User Guide

25

Image 25
Contents Avaya 1010/1020 User Guide Documentation disclaimer Warranty LicensesLink disclaimer License typesThird Party Components Preventing toll fraud CopyrightAvaya fraud intervention TrademarksSystem Components Using Avaya 1010/1020Avaya Video Camera Camera and MicrophoneAvaya 1010/1020 Third Party Display Avaya Video Camera Avaya Video MicPod CodecRemote Control Main Screen Navigating the User InterfaceIcon Condition Disconnected System Menu Controlling Avaya Video Camera 150sRemote Control Button Function Configuring Avaya Video Camera 150 PresetsManaging Near End Video Quality Placing a CallPlacing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Video Number Manually Dialing a Number from the Main ScreenAnswering or Rejecting a Call Using System Do Not DisturbManually Dialing a Voice Number Call Status Managing a CallHiding or Showing User Interface Elements Caller IDManaging Audio Identifying the Dominant SpeakerMuting the Active Microphone Adjusting VolumeManaging Video Layout Managing PIPUnderstanding Screen Layouts Changing the Screen Layout of Video Images No PresentationLayout 3/3 No Presentation Far End Video Near End Video Layouts 1/3 and 2/3 No PresentationLayout 3/6 Far End Presentation Near End Video Layouts 1/6 and 2/6 Far End PresentationLayouts 4/6 and 5/6 Controlling a Far End CameraLayout 6/6 Far End Video Near End Video Using Avaya Video Camera 150 Presets During a Call Viewing Call Statistics Ending a Call Managing the Redial ListEnding a Call from the Redial List Removing an Entry from the Redial List Locking and Unlocking Entries in the Redial ListAdding a Redial List Entry to the Directory Adding an Entry to the Local Directory Managing the DirectoryRemoving an Entry from the Local Directory Copying an Entry from the Corporate to Local DirectoryEditing an Entry in the Local or Directory Adjusting Room Lighting TroubleshootingUsing Camera Diagnostic Preferences Camera IssuesAdjusting Camera Brightness Adjusting Camera White BalanceAudio Issues Display IssuesPower and Connectivity Issues Accessing Administrative FeaturesAdministration Using the Remote Control Select Administrator Preferences and press OKAdministration from a Web Browser Configuring Security PreferencesSetting the User Password Changing the Administrator PasswordControlling Remote Administration Configuring Avaya Systems Using Dhcp Specifying a Locally Configured IP AddressEscape Replacement Value Configuring the Dhcp OptionExample Specifying the Hostname and Domain Name Service DNS Servers Specifying a Vlan Tag Specifying Network SpeedSpecifying an NTP Server Configuring Quality of Service Configuring Communications PreferencesRestricting Reserved Ports SIP two-way call required portsConfiguring Dialing Options Configuring System SettingsConfiguring SIP Settings Receiving PresentationsRestoring Default Settings Manually Setting System Date and TimeResetting a System from the User Interface Identifying the SystemResetting a System Using the Reset Button Managing Bandwidth Configuring Call PreferencesSelecting a Maximum Call Time Controlling Redial List Entries and Auto Answer OptionsConfiguring Audio Codec Order Configuring Audio BehaviorsEnabling Telepresence Selecting the Active MicrophoneAdjusting Audio Levels Testing Primary Audio OutputAdjusting the Active Microphone Volume Checking Microphone StatusConfiguring Video Behaviors Adjusting Video Encoder Quality Disabling Access to the Local DirectoryLdap Connection Status Description Populating the Corporate DirectoryReading from an Ldap Server Configuring Auto DiscoveryConfiguring Display Preferences Configuring Appearance PreferencesVideo Layout Preferences Using Diagnostics Preferences and Tools Viewing Recent Configuration ChangesUsing Network Utilities Rebooting the SystemAdding or Removing Custom Background Images and Colors Exclusive Web Administration FeaturesChoose a Background Color from the Interface Using Advanced Directory FeaturesSpecify a Custom Color Click System Save Saving and Restoring a System ConfigurationCopying Screen Text to the Clipboard Click System RestoreDownloading Call History Click System Upgrade Managing Calls from the Web Administration InterfaceUpgrading your System Software Click the Download Software buttonUpgrade Error Codes Troubleshooting Upgrade FailuresCode Problem Description Upgrade script failed