Avaya 1010 Managing Calls from the Web Administration Interface, Upgrading your System Software

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Managing Calls from the Web Administration Interface

You can place calls from the Directory tab by selecting an entry and clicking Dial. Dialing an entry from the directory invokes the Call Manager. The Call Manager tab includes all call management features that are available to users. When you move the pointer over an interface element, a tool tip appears to assist you with identifying the call management feature associated with that element. Data that appears in the Call Manager refreshes every five seconds.

Upgrading your System Software

Before you upgrade your Avaya system software, ensure that the system meets the following prerequisites:

•The camera you intend to use with the system is connected to the codec properly.

Note: A camera not connected to an Avaya system before an upgrade may not function properly after an upgrade.

To upgrade the software for your system, follow these steps:

1.Access support.avaya.com.

2.Click the Download Software button.

3.Enter your serial number (located on the bottom or back of your Avaya system codec and on the System Information page).

4.Click the link for the software version you wish to download.

5.Download it to a local directory on your system.

6.Access the web administration interface for your system. Refer to “Administration from a Web Browser” on page 34.

7.Click the Maintenance tab.

8.Click System Upgrade.

9.If your upgrade requires you to reset the system to the original default settings, select the Reset to Default State check box.

10.Browse for the upgrade file you downloaded in step 5.

Avaya 1010/1020 User Guide

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Contents Avaya 1010/1020 User Guide Documentation disclaimer Warranty LicensesLink disclaimer License typesThird Party Components Preventing toll fraud CopyrightAvaya fraud intervention TrademarksSystem Components Using Avaya 1010/1020Avaya Video Camera Camera and MicrophoneAvaya 1010/1020 Third Party Display Avaya Video Camera Avaya Video MicPod CodecRemote Control Navigating the User Interface Main ScreenIcon Condition Disconnected System Menu Controlling Avaya Video Camera 150sRemote Control Button Function Configuring Avaya Video Camera 150 PresetsManaging Near End Video Quality Placing a CallPlacing a Call from the Redial List Placing a Call from the Directory Manually Dialing a Video Number Manually Dialing a Number from the Main ScreenUsing System Do Not Disturb Answering or Rejecting a CallManually Dialing a Voice Number Call Status Managing a CallHiding or Showing User Interface Elements Caller IDManaging Audio Identifying the Dominant SpeakerMuting the Active Microphone Adjusting VolumeManaging Video Layout Managing PIPUnderstanding Screen Layouts Changing the Screen Layout of Video Images No PresentationLayout 3/3 No Presentation Far End Video Near End Video Layouts 1/3 and 2/3 No PresentationLayout 3/6 Far End Presentation Near End Video Layouts 1/6 and 2/6 Far End PresentationControlling a Far End Camera Layouts 4/6 and 5/6Layout 6/6 Far End Video Near End Video Using Avaya Video Camera 150 Presets During a Call Viewing Call Statistics Managing the Redial List Ending a CallEnding a Call from the Redial List Locking and Unlocking Entries in the Redial List Removing an Entry from the Redial ListAdding a Redial List Entry to the Directory Adding an Entry to the Local Directory Managing the DirectoryCopying an Entry from the Corporate to Local Directory Removing an Entry from the Local DirectoryEditing an Entry in the Local or Directory Adjusting Room Lighting TroubleshootingUsing Camera Diagnostic Preferences Camera IssuesAdjusting Camera Brightness Adjusting Camera White BalanceAudio Issues Display IssuesPower and Connectivity Issues Accessing Administrative FeaturesAdministration Using the Remote Control Select Administrator Preferences and press OKAdministration from a Web Browser Configuring Security PreferencesChanging the Administrator Password Setting the User PasswordControlling Remote Administration Configuring Avaya Systems Using Dhcp Specifying a Locally Configured IP AddressConfiguring the Dhcp Option Escape Replacement ValueExample Specifying the Hostname and Domain Name Service DNS Servers Specifying Network Speed Specifying a Vlan TagSpecifying an NTP Server Configuring Quality of Service Configuring Communications PreferencesRestricting Reserved Ports SIP two-way call required portsConfiguring Dialing Options Configuring System SettingsConfiguring SIP Settings Receiving PresentationsRestoring Default Settings Manually Setting System Date and TimeResetting a System from the User Interface Identifying the SystemResetting a System Using the Reset Button Managing Bandwidth Configuring Call PreferencesSelecting a Maximum Call Time Controlling Redial List Entries and Auto Answer OptionsConfiguring Audio Codec Order Configuring Audio BehaviorsEnabling Telepresence Selecting the Active MicrophoneAdjusting Audio Levels Testing Primary Audio OutputAdjusting the Active Microphone Volume Checking Microphone StatusConfiguring Video Behaviors Adjusting Video Encoder Quality Disabling Access to the Local DirectoryLdap Connection Status Description Populating the Corporate DirectoryReading from an Ldap Server Configuring Auto DiscoveryConfiguring Appearance Preferences Configuring Display PreferencesVideo Layout Preferences Using Diagnostics Preferences and Tools Viewing Recent Configuration ChangesUsing Network Utilities Rebooting the SystemAdding or Removing Custom Background Images and Colors Exclusive Web Administration FeaturesUsing Advanced Directory Features Choose a Background Color from the InterfaceSpecify a Custom Color Click System Save Saving and Restoring a System ConfigurationClick System Restore Copying Screen Text to the ClipboardDownloading Call History Click System Upgrade Managing Calls from the Web Administration InterfaceUpgrading your System Software Click the Download Software buttonTroubleshooting Upgrade Failures Upgrade Error CodesCode Problem Description Upgrade script failed