Troubleshooting
Problem | Suggestion |
|
|
The battery does not | • Make sure the handset is placed in the telephone base correctly. |
charge in the handset or | • Remove the battery from the handset and then |
the handset battery does | telephone base and charge for 16 hours. |
not accept charge. | • It may be necessary to purchase a new battery. Please see the Battery section of this user’s manual |
| |
| (page 33). |
| • The telephone might be malfunctioning. Please see the Warranty section of this user’s manual (page |
| 45) for further instruction. |
|
|
There is no dial tone. | • First, try all the above suggestions. |
| • Move the handset closer to the telephone base. It might be out of range. |
| • The telephone line cord might be malfunctioning. Try installing a new telephone line cord. |
| • Disconnect the telephone base from the telephone jack and connect a different telephone. If there is no |
| dial tone on the other telephone either, the problem is in your wiring or local service. Contact your local |
| telephone company. |
|
|
My handset displays | • Move the handset closer to the telephone base. You might have moved out of range. |
CONNECTING... |
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36 | www.vtechphones.com |