VTech CS2111-11, CS2112 user manual Incoming call, Place

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Troubleshooting

Problem	Suggestion

The telephone does not	•	Make sure the ringer is on (page 8).
ring when there is an	•	Make sure the telephone line cord and power adapter are plugged in properly (page 2).
incoming call.	• The handset may be too far from the telephone base. Move it closer to the telephone base.

	•	There may be too many extension telephones on the telephone line to allow all of them to ring
		simultaneously. Try unplugging some of them.
	• If the other telephones in your home are having the same problem, the problem is in the wiring or local
		service. Contact the local telephone company (charges may apply).
	• Other electronic products can cause interference to your cordless telephone. Try installing your telephone
		as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager
		towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal
		computers, kitchen appliances, and other cordless telephones.
	• Test a working telephone at the telephone jack. If another telephone has the same problem, the problem
		is in the telephone jack. Contact your local telephone company (charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Remove and re-insert the battery and place the handset in the telephone base.
	•	Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take
		place.

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Appendix

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Contents User’s manual Congratulations Table of contents Iii Handset Power adapter Cover Parts checklistBattery Telephone base Telephone baseDSL filter not included for DSL users Telephone line cord Telephone base installationBattery installation and charging Wall mounting Press to scroll up while in programming mode Press to scroll down while in programming modeHandset layout Press to store a programming option or a directory entryPress to page the handset Telephone base layoutDate and time Event of a power failure, the time may need to be resetRinger Ringer volumeHome area code Dial modeLanguage Clear voicemail Make calls VolumeAnswer calls End callsTemporary tone dialing Call waitingFind handset RedialStore a directory entry DirectoryCharacter chart Review the directory Edit a directory entry Delete a directory entry Dial a number from the directory Copy a directory entry into speed dialStore a speed dial entry Speed dialCursor appears at the end of the name. Use the dial pad Edit a speed dial entryDial a speed dial number Delete a speed dial entryReassign speed dial locations About caller ID Call log Make a call log entry ready to dial Review the call logDial a call log number Save a call log entry to the directory Delete an entry Delete from the call logCaller is blocking the name and number information Call log display screen messagesCaller is blocking the telephone number information Handset display screen messages Battery Important safety instructions My telephone does not TroubleshootingWork at all Handset to the telephone base after use Telephone base for 16 hoursTelephone company Telephone base and charge for 16 hoursNot accept charge Place Incoming callCannot dial out First, try all the above suggestions See Dial mode on page 9 to set the dial typeMy calls cut in and out When I am usingApart from each other, or use a different surge protector Charges may applyKeys or buttons work Using the telephoneHear other calls when System does not ID serviceReceive caller ID, or Company Caller ID during callTo dial Caller ID entries do notNumbers before dialing or saving the telephone number My cordless handsetCommon cure for Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsRbrc seal Technical specifications Index Appendix 91-001545-050-100