VTech CS2111-11 ID service, System does not, Receive caller ID, or Company, Caller ID during call

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Troubleshooting

	Problem	Suggestion

	My caller ID features are	• Caller ID is a subscription service. You must subscribe to this service from your local telephone company
	not working properly.	for this feature to work on your telephone.
		• The caller may not be calling from an area which supports caller ID.
		• Both you and the caller’s telephone companies must use equipment which are compatible with caller
		ID service.
		• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and
		the telephone line jack. Contact your DSL service provider for filter information.

	The system does not	• Make sure you subscribe to caller ID with call waiting features provided by the local telephone
	receive caller ID, or the	company.
	system does not display	• The caller may not be calling from an area which supports caller ID.
	caller ID during call	• Both you and the caller’s telephone companies must use equipment which are compatible with caller
	waiting.
	waiting.	ID service.
		ID service.
		• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and
		the telephone line jack. Contact your DSL service provider for filter information.

www.vtechphones.com

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Appendix

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Contents User’s manual Congratulations Table of contents Iii Handset Power adapter Cover Parts checklistBattery Telephone base Telephone baseDSL filter not included for DSL users Telephone line cord Telephone base installationBattery installation and charging Wall mounting Press to scroll up while in programming mode Press to scroll down while in programming modeHandset layout Press to store a programming option or a directory entryPress to page the handset Telephone base layoutDate and time Event of a power failure, the time may need to be resetRinger Ringer volumeHome area code Dial modeLanguage Clear voicemail Make calls VolumeAnswer calls End callsTemporary tone dialing Call waitingFind handset RedialStore a directory entry DirectoryCharacter chart Review the directory Edit a directory entry Delete a directory entry Dial a number from the directory Copy a directory entry into speed dialStore a speed dial entry Speed dialCursor appears at the end of the name. Use the dial pad Edit a speed dial entryDial a speed dial number Delete a speed dial entryReassign speed dial locations About caller ID Call log Make a call log entry ready to dial Review the call logDial a call log number Save a call log entry to the directory Delete an entry Delete from the call logCall log display screen messages Caller is blocking the telephone number informationCaller is blocking the name and number information Handset display screen messages Battery Important safety instructions My telephone does not TroubleshootingWork at all Handset to the telephone base after use Telephone base for 16 hoursTelephone base and charge for 16 hours Not accept chargeTelephone company Place Incoming callCannot dial out First, try all the above suggestions See Dial mode on page 9 to set the dial typeMy calls cut in and out When I am usingApart from each other, or use a different surge protector Charges may applyUsing the telephone Hear other calls whenKeys or buttons work System does not ID serviceReceive caller ID, or Company Caller ID during callTo dial Caller ID entries do notNumbers before dialing or saving the telephone number My cordless handsetCommon cure for Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsRbrc seal Technical specifications Index Appendix 91-001545-050-100