VTech CS2111-11, CS2112 user manual My calls cut in and out, When I am using, Charges may apply

Page 43

Troubleshooting

Problem

Suggestion

 

 

 

 

 

 

There is noise or

• The handset may be out of range. Move it closer to the telephone base.

 

 

interference during a

• Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause

 

telephone conversation.

interference. Try moving the appliance or telephone base to another outlet.

 

 

 

• Other electronic products can cause interference to your cordless telephone. Try installing your telephone

 

My calls cut in and out

as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager

 

when I am using the

towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal

 

cordless handset.

computers, kitchen appliances, and other cordless telephones.

 

 

 

• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge

 

 

protector) into a different location. If this solves the problem, re-locate your telephone or modem farther

 

 

apart from each other, or use a different surge protector.

 

 

 

• The layout of your home or office might be limiting the operating range. Try moving the telephone base

 

 

to another location, preferably a higher location for better reception.

 

 

 

• Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still

 

 

not clear, the problem is probably in the wiring or local service. Contact the local telephone company

 

 

(charges may apply).

 

 

 

• If the other telephones in your home are having the same problem, the problem is in the wiring or local

 

 

service. Contact the local telephone company (charges may apply).

 

 

 

• Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has

 

 

a telephone connected to it. Contact your DSL service provider for filter information.

 

 

 

 

 

 

 

www.vtechphones.com

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Appendix

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Contents User’s manual Congratulations Table of contents Iii Telephone base Parts checklistHandset Power adapter Cover Battery Telephone baseDSL filter not included for DSL users Telephone line cord Telephone base installationBattery installation and charging Wall mounting Press to store a programming option or a directory entry Press to scroll down while in programming modePress to scroll up while in programming mode Handset layoutPress to page the handset Telephone base layoutDate and time Event of a power failure, the time may need to be resetRinger Ringer volumeHome area code Dial modeLanguage Clear voicemail End calls VolumeMake calls Answer callsTemporary tone dialing Call waitingFind handset RedialStore a directory entry DirectoryCharacter chart Review the directory Edit a directory entry Delete a directory entry Dial a number from the directory Copy a directory entry into speed dialStore a speed dial entry Speed dialCursor appears at the end of the name. Use the dial pad Edit a speed dial entryDial a speed dial number Delete a speed dial entryReassign speed dial locations About caller ID Call log Make a call log entry ready to dial Review the call logDial a call log number Save a call log entry to the directory Delete an entry Delete from the call logCaller is blocking the telephone number information Call log display screen messagesCaller is blocking the name and number information Handset display screen messages Battery Important safety instructions Telephone base for 16 hours TroubleshootingMy telephone does not Work at all Handset to the telephone base after useNot accept charge Telephone base and charge for 16 hoursTelephone company Place Incoming callCannot dial out First, try all the above suggestions See Dial mode on page 9 to set the dial typeCharges may apply When I am usingMy calls cut in and out Apart from each other, or use a different surge protectorHear other calls when Using the telephoneKeys or buttons work Caller ID during call ID serviceSystem does not Receive caller ID, or CompanyMy cordless handset Caller ID entries do notTo dial Numbers before dialing or saving the telephone numberCommon cure for Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsRbrc seal Technical specifications Index Appendix 91-001545-050-100