Troubleshooting
Problem | Suggestion |
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There is noise or | • The handset may be out of range. Move it closer to the telephone base. |
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interference during a | • Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause |
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telephone conversation. | interference. Try moving the appliance or telephone base to another outlet. |
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| • Other electronic products can cause interference to your cordless telephone. Try installing your telephone |
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My calls cut in and out | as far away as possible from the following electronic devices: wireless routers, radios, radio towers, pager |
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when I am using the | towers, cellular telephones, digital telephones, intercoms, room monitors, televisions, VCRs, personal |
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cordless handset. | computers, kitchen appliances, and other cordless telephones. |
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| • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge |
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| protector) into a different location. If this solves the problem, |
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| apart from each other, or use a different surge protector. |
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| • The layout of your home or office might be limiting the operating range. Try moving the telephone base |
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| to another location, preferably a higher location for better reception. |
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| • Disconnect the telephone base from the telephone jack and plug in a corded telephone. If calls are still |
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| not clear, the problem is probably in the wiring or local service. Contact the local telephone company |
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| (charges may apply). |
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| • If the other telephones in your home are having the same problem, the problem is in the wiring or local |
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| service. Contact the local telephone company (charges may apply). |
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| • Do you have DSL service? If yes, you need to have a DSL filter installed at every telephone jack that has |
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| a telephone connected to it. Contact your DSL service provider for filter information. |
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| www.vtechphones.com | 39 |
Appendix