VTech CS2112, CS2111-11 user manual Cannot dial out First, try all the above suggestions

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Troubleshooting

Problem	Suggestion

I cannot dial out.	• First, try all the above suggestions.
	• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two to synchronize
	with the telephone base before producing a dial tone. Wait an extra second before dialing.
	• Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in your area.
	See Dial mode on page 9 to set the dial type.
	• If the other telephones in your home are having the same problem, the problem is in the wiring or local
	service. Contact your local telephone company (charges may apply).
	• Eliminate any background noise. Noise from a television, radio, or other appliances may cause the
	telephone not to dial out properly. If you cannot eliminate the background noise, first try muting the handset
	before dialing, or dialing from another room in your home with less background noise.

38	www.vtechphones.com

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Contents User’s manual Congratulations Table of contents Iii Battery Telephone base Parts checklistHandset Power adapter Cover Telephone baseTelephone base installation DSL filter not included for DSL users Telephone line cordBattery installation and charging Wall mounting Handset layout Press to scroll down while in programming modePress to scroll up while in programming mode Press to store a programming option or a directory entryTelephone base layout Press to page the handsetEvent of a power failure, the time may need to be reset Date and timeRinger volume RingerDial mode Home area codeLanguage Clear voicemail Answer calls VolumeMake calls End callsCall waiting Temporary tone dialingRedial Find handsetDirectory Store a directory entryCharacter chart Review the directory Edit a directory entry Delete a directory entry Copy a directory entry into speed dial Dial a number from the directorySpeed dial Store a speed dial entryEdit a speed dial entry Cursor appears at the end of the name. Use the dial padDelete a speed dial entry Dial a speed dial numberReassign speed dial locations About caller ID Call log Review the call log Make a call log entry ready to dialDial a call log number Save a call log entry to the directory Delete from the call log Delete an entryCall log display screen messages Caller is blocking the telephone number informationCaller is blocking the name and number information Handset display screen messages Battery Important safety instructions Work at all Handset to the telephone base after use TroubleshootingMy telephone does not Telephone base for 16 hoursTelephone base and charge for 16 hours Not accept chargeTelephone company Incoming call PlaceSee Dial mode on page 9 to set the dial type Cannot dial out First, try all the above suggestionsApart from each other, or use a different surge protector When I am usingMy calls cut in and out Charges may applyUsing the telephone Hear other calls whenKeys or buttons work Receive caller ID, or Company ID serviceSystem does not Caller ID during callNumbers before dialing or saving the telephone number Caller ID entries do notTo dial My cordless handsetCommon cure for Maintenance Operating rangeWarranty About cordless telephonesHow do you get warranty service? FCC, Acta and IC regulations FCC PartRbrc seal Technical specifications Index Appendix 91-001545-050-100