AltiGen comm 720 user manual Basic Phone Operation, Function KEY Sequence

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TH - Number of calls in queue whose queue time is greater than the service level threshold.

SL - Service level in percentage.

Not Ready - Agent is not ready to receive workgroup calls.

Basic Phone Operation

*Indicates a normal operating mode phone feature, which is available only after registering the IP 720 with the phone server and logging in as an extension.

FUNCTION

KEY SEQUENCE

 

 

 

Activity

1)

Press the Activity button.

 

2)

Use the

/ buttons to select the appropriate activity, and

 

 

press the Enter button.

 

Callers in the system are notified of the activity status when a

 

call is not answered.

 

 

 

Auto Answer

1)

Press the Menu button, select PHONE SETTING, then

 

 

select AUTO ANSWER.

 

2) Use the

/ buttons to enable/disable Auto Answer mode,

 

 

and press Enter.

3)Select AUTO ANS RING from the menu.

4)Set the number of seconds to ring before auto answer (1-20), and press Enter.

5)Select AUTO ANS DEV from the menu, then select from speaker or headset as the Auto Answer device, and press Enter.

Call Log*

1)

With the phone onhook, press the Call Log button.

 

2)

Use the / buttons to scroll to the number you want.

 

3)

Press the Enter button to dial the number.

 

The Call Log stores up to 99 incoming numbers.

26IP 720 User Manual

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Contents IP 720 Phone Trademarks Contents User Guide Page Page Warranty What The Warranty CoversHow to Obtain Service About This Manual Related DocumentationPage IP 720 Phone 22 16 21 13Busy Lamp Field BLF key, an AltiServ Feature Logged in as an extension Page Feature Description Supported Telephony FeaturesHardware Items in the Package Page Single Call Waiting, Multiple Call Waiting or Live CallWhen Multiple Call Waiting is American Disabilities Act ADA Compliance Page Setting Up the IP 720 Phone Menu System Enter Miscellaneous Operation Notes RegisteringPage Phone Settings Configuring the IP 720 PhoneSetting Menu Path Description System Settings Network Settings Registration from the Phone’s MenuConfiguring IP Settings Updating Phone FirmwareSetting Ring Tones Workgroup Status Display Greeting ButtonActivity Button Page User Guide LCD ScreenBasic Phone Operation Function KEY SequenceConference Greeting BLF Feature Codes Making Calls Dialing an IP Number Directly from the IP Specifications Appendix aPower TroubleshootingDimensions Problem/Symptom SolutionAppendix a Troubleshooting LCD Messages Message ExplanationIP Phone Running Messages Message DefinitionIP Phone Boot Messages Troubleshooting Glossary Dual Tone Multi Frequency see DtmfPage Glossary Page Page Page Index
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