Glossary
T
TCP/IP - Transmission Control Protocol/Internet Protocol. A full set of protocols used on the Internet.
TDM - Time Division Multiplexing.
TFTP (Trivial File Transfer Protocol) - a version of the TCP/IP FTP protocol that has no directory or password capability.
transfer - this feature redirects a call to another extension, the AltiGen Voice Mail System, or operator.
U
UDP (User Datagram Protocol) - a communications protocol that offers a limited amount of service when messages are exchanged between computers in a network that uses the Internet Protocol.
URL (Uniform Resource Locator) - the address that defines the route to a file on the web or any other Internet facility.
user(s) - the person or persons accessing the features and functions of the MAXCS product.
V
virtual extension - an extension not associated with a physical port that allows for guest access to the AltiGen Voice Mail System features and telephone sharing environments. Users of a virtual extension have to log in before accessing the system features assigned to it.
VoIP - voice over Internet Protocol (IP). The technology used to transmit voice conversations over a data network using the Internet Protocol.
W
workgroup - telephones arranged in groups within a particular organizational function (for example, marketing, sales, service, etc.). Each workgroup is assigned a pilot number. When the pilot number is dialed, the system scans the list of extensions comprising the workgroup and connects the call to the first available idle extension number. If no extensions are available, the call is placed in that workgroup’s queue.
workgroup pilot number - an extension designated to a workgroup that is not associated with a physical port and may consist of up to 64 members. When the pilot number is dialed, the call is distributed to the workgroup members.
IP 720 User Manual 45