AltiGen comm 720 user manual Troubleshooting

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Troubleshooting

Register failed

•Check to make sure the extension number and extension password are set up properly and that the IP extension is enabled.

•Check to make sure the IP Phone Service is started in MAXCS.

•If IP phone is associated with a physical phone (with the same extension number), use #27 to activate the IP phone to normal operating mode.

36IP 720 User Manual

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Contents IP 720 Phone Trademarks Contents User Guide Page Page Warranty What The Warranty CoversHow to Obtain Service About This Manual Related DocumentationPage IP 720 Phone 22 16 21 13Busy Lamp Field BLF key, an AltiServ Feature Logged in as an extension Page Hardware Items in the Package Supported Telephony FeaturesFeature Description Page Single Call Waiting, Multiple Call Waiting or Live CallWhen Multiple Call Waiting is American Disabilities Act ADA Compliance Page Setting Up the IP 720 Phone Menu System Enter Miscellaneous Operation Notes RegisteringPage Setting Menu Path Description Configuring the IP 720 PhonePhone Settings System Settings Network Settings Registration from the Phone’s MenuConfiguring IP Settings Updating Phone FirmwareSetting Ring Tones Workgroup Status Display Greeting ButtonActivity Button Page User Guide LCD ScreenBasic Phone Operation Function KEY SequenceConference Greeting BLF Feature Codes Making Calls Dialing an IP Number Directly from the IP Specifications Appendix aTroubleshooting DimensionsPower Problem/Symptom SolutionAppendix a Troubleshooting LCD Messages Message ExplanationIP Phone Running Messages Message DefinitionIP Phone Boot Messages Troubleshooting Glossary Dual Tone Multi Frequency see DtmfPage Glossary Page Page Page Index