AltiGen comm 720 user manual IP Phone Running Messages, Message Definition

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Troubleshooting

IP Phone Running Messages

The following messages may be displayed in the LCD when running the IP 720:

Message

Definition

 

 

AW UNREACHABLE!

Failed to connect to the AltiGen phone server. The user

 

is trying to register the IP phone with an invalid IP

 

phone’s IP address or the AltiGen Phone Server's IP

 

address is invalid.

 

Or, the network connection is lost in offhook or connect

 

state.

 

Refer to “AW is unreachable” section of

 

“Troubleshooting” on page 34.

 

 

Basic-Idle!

IP phone is operating in Basic mode.

 

Press #27 again to reactivate.

 

Check IP Phone Service

 

Verify extension is configured for dynamic.

 

 

DHCP FAIL!

Although DHCP was enabled, the IP 720 was not able to

 

receive the IP address from the DHCP server.

 

 

DUPLICATE IP!

Another device configured with the same IP address as

 

the IP phone is detected. The IP phone cannot function

 

correctly until this is corrected.

 

 

INVALID IP!

The inputted IP address is invalid.

INPUT AGAIN...

 

 

 

INVALID VAL!

During register of IP extension, an invalid response

 

(return value) returned from phone server.

 

 

NO IP ADDR!

IP 720 cannot attach an IP address due to network

 

failure.

 

 

No Network!

Phone has lost Ethernet connection.

 

 

REGISTER FAIL!

Cannot register to the AltiGen phone server.

 

 

REGISTER OKAY!

IP extension registered successfully.

 

 

38IP 720 User Manual

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Contents IP 720 Phone Trademarks Contents User Guide Page Page Warranty What The Warranty CoversHow to Obtain Service About This Manual Related DocumentationPage IP 720 Phone 22 16 21 13Busy Lamp Field BLF key, an AltiServ Feature Logged in as an extension Page Feature Description Supported Telephony FeaturesHardware Items in the Package Page Single Call Waiting, Multiple Call Waiting or Live CallWhen Multiple Call Waiting is American Disabilities Act ADA Compliance Page Setting Up the IP 720 Phone Menu System Enter Miscellaneous Operation Notes RegisteringPage Phone Settings Configuring the IP 720 PhoneSetting Menu Path Description System Settings Network Settings Registration from the Phone’s MenuConfiguring IP Settings Updating Phone FirmwareSetting Ring Tones Workgroup Status Display Greeting ButtonActivity Button Page User Guide LCD ScreenBasic Phone Operation Function KEY SequenceConference Greeting BLF Feature Codes Making Calls Dialing an IP Number Directly from the IP Specifications Appendix aPower TroubleshootingDimensions Problem/Symptom Solution Appendix a Troubleshooting LCD Messages Message ExplanationIP Phone Running Messages Message DefinitionIP Phone Boot Messages Troubleshooting Glossary Dual Tone Multi Frequency see DtmfPage Glossary Page Page Page Index