ClearOne comm IP Response Point manual Technical Services 800-283-5936 Beta

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Router details

Switch types

Switch connectivity

Open switch ports

Logical Network

Subnets

DHCP Types

SMTP server information

Data Security

Firewall type

Firewall VoIP support

Infrastructure

Ethernet traffic testing

Network cable testing

Patch cable type

Sufficient network jacks

Sufficient power outlets

Active network drops

Data Center power capacity

Data Center UPS capacity

Provider Information

PSTN or VoIP

Number of PSTN lines

25 Technical Services: 800-283-5936 - BETA

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information Microsoft Response Point Software Download UnpackSystem Requirements Connecting Additional MAX IP Response Point Phones InstallationConnecting your conference phone Manually provisioning your MAX IP Response Point phone Configuration of the MAX IP Response Point PhoneManually assigning an IP address Device Information screen Web Portal ScreensConfiguration User Preferences screen View Log Device Log File screen Configuration Trace/Logging Settings screenView Log Device Log File screen Tools Diagnostics VoIP Statistics screenUser Options To Change Dynamic Host Configuration Protocol DhcpTo Change Host IP Address To Change Subnet MaskTo Restore Factory Defaults To Program a Default Gateway IP AddressInstalling Response Point Administrator Response Point ConfigurationTo install Administrator MAX IP Response Point softwareConfiguring a Phone Using Response Point Administrator Response Point AdministratorTo add a new phone in Response Point Administrator Adding a New PhoneClick Add Phone Technical Services Troubleshooting TroubleshootingMAX IP Response Point Troubleshooting Troubleshooting Common IssuesSix Questions to Ask Before Troubleshooting the System Response Point TroubleshootingIssue 3 Faulty Connection to Phone Issue 1 Undetected DevicesIssue 2 Unrecognized IP Addresses Issue 5 Faulty Connection to Simple Mail Transfer Issue 4 Faulty Connection to Phone LinesIssue 6 Logon Attempts Failed Issue 7 Dropped CallsIssue 10 Unlit Message Waiting Indicator MWI Issue 8 Low Call VolumeIssue 9 Speech Misrecognition Product registration Customer Service and SupportPage Dimensions W x D x H Appendix a SpecificationsAssessment Task Results Assessment checklistAppendix B Tools and Resources Technical Services 800-283-5936 Beta Planning Task Results Deployment checklistTechnical Services 800-283-5936 Beta Appendix C Compliance Safety 73/23/EEC Low Voltage Directive LVDCFO