ClearOne comm IP Response Point manual Unpack, System Requirements

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Unpack

Place the conferencing pod and base unit on a level surface. Ensure you have received all items shown in figure 1.

Use the pack-out diagrams below to verify that you received all components for your MAX product.

Note: Inspect your shipment carefully for obvious signs of damage. ClearOne is not responsible for product damage incurred during shipment. You must make claims directly with the carrier. If the shipment appears damaged, retain the original boxes and packing material and contact your carrier immediately.

Figure 1.1 MAX IP Response Point parts

System Requirements

System requirements for Microsoft® Response Point™ can be found at:

•http://www.microsoft.com/responsepoint/resources-datasheet.aspx

Microsoft Response Point Software Download

Microsoft Response Point SP1 is available as a free download at the following location:

•http://www.microsoft.com/responsepoint/features-software-SP1-download.aspx

3 Technical Services: 800-283-5936

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information System Requirements UnpackMicrosoft Response Point Software Download Connecting your conference phone InstallationConnecting Additional MAX IP Response Point Phones Manually assigning an IP address Configuration of the MAX IP Response Point PhoneManually provisioning your MAX IP Response Point phone Device Information screen Web Portal ScreensConfiguration User Preferences screen View Log Device Log File screen Configuration Trace/Logging Settings screenView Log Device Log File screen Tools Diagnostics VoIP Statistics screenTo Change Subnet Mask To Change Dynamic Host Configuration Protocol DhcpUser Options To Change Host IP AddressTo Restore Factory Defaults To Program a Default Gateway IP AddressMAX IP Response Point software Response Point ConfigurationInstalling Response Point Administrator To install AdministratorAdding a New Phone Response Point AdministratorConfiguring a Phone Using Response Point Administrator To add a new phone in Response Point AdministratorClick Add Phone Technical Services Troubleshooting Common Issues TroubleshootingTroubleshooting MAX IP Response Point TroubleshootingSix Questions to Ask Before Troubleshooting the System Response Point TroubleshootingIssue 2 Unrecognized IP Addresses Issue 1 Undetected DevicesIssue 3 Faulty Connection to Phone Issue 7 Dropped Calls Issue 4 Faulty Connection to Phone LinesIssue 5 Faulty Connection to Simple Mail Transfer Issue 6 Logon Attempts FailedIssue 9 Speech Misrecognition Issue 8 Low Call VolumeIssue 10 Unlit Message Waiting Indicator MWI Product registration Customer Service and SupportPage Dimensions W x D x H Appendix a SpecificationsAppendix B Tools and Resources Assessment checklistAssessment Task Results Technical Services 800-283-5936 Beta Planning Task Results Deployment checklistTechnical Services 800-283-5936 Beta Appendix C Compliance Safety 73/23/EEC Low Voltage Directive LVDCFO