ClearOne comm IP Response Point manual Deployment checklist, Planning Task Results

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PSTN features

PSTN provider details

VoIP provider details

Internet/WAN connectivity

Deployment checklist

Use this Checklist to prepare for a Response Point deployment. It will ensure that all necessary planning tasks are preformed and all necessary information has been recorded.

Planning Task

Results

 

 

DHCP Server

Using single DHCP server

DHCP server compatibility

DHCP lease time sufficient

DHCP static reservations set

Single subnet for phone system

Switch and Router Requirements

Ethernet patch cables connected

VoIP QoS Configured on router.

Switch ports set to full duplex

Switch ports assigned and active

Integration Requirements

SMTP server type

a

SMTP server IP address

SMTP server FQDN

26 Technical Services: 800-283-5936 - BETA

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information Unpack System RequirementsMicrosoft Response Point Software Download Installation Connecting your conference phoneConnecting Additional MAX IP Response Point Phones Configuration of the MAX IP Response Point Phone Manually assigning an IP addressManually provisioning your MAX IP Response Point phone Web Portal Screens Device Information screenConfiguration User Preferences screen Configuration Trace/Logging Settings screen View Log Device Log File screenTools Diagnostics VoIP Statistics screen View Log Device Log File screenTo Change Host IP Address To Change Dynamic Host Configuration Protocol DhcpUser Options To Change Subnet MaskTo Program a Default Gateway IP Address To Restore Factory DefaultsTo install Administrator Response Point ConfigurationInstalling Response Point Administrator MAX IP Response Point softwareTo add a new phone in Response Point Administrator Response Point AdministratorConfiguring a Phone Using Response Point Administrator Adding a New PhoneClick Add Phone Technical Services MAX IP Response Point Troubleshooting TroubleshootingTroubleshooting Troubleshooting Common IssuesResponse Point Troubleshooting Six Questions to Ask Before Troubleshooting the SystemIssue 1 Undetected Devices Issue 2 Unrecognized IP AddressesIssue 3 Faulty Connection to Phone Issue 6 Logon Attempts Failed Issue 4 Faulty Connection to Phone LinesIssue 5 Faulty Connection to Simple Mail Transfer Issue 7 Dropped CallsIssue 8 Low Call Volume Issue 9 Speech MisrecognitionIssue 10 Unlit Message Waiting Indicator MWI Customer Service and Support Product registrationPage Appendix a Specifications Dimensions W x D x HAssessment checklist Appendix B Tools and ResourcesAssessment Task Results Technical Services 800-283-5936 Beta Deployment checklist Planning Task ResultsTechnical Services 800-283-5936 Beta Safety 73/23/EEC Low Voltage Directive LVD Appendix C ComplianceCFO