ClearOne comm IP Response Point manual Important safety information

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Important safety information

Read all safety information before using this product.

Read and understand all instructions.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid cleaners or aerosol cleaners.

Do not use this product near water, including bathtubs, sinks, or near a swimming pool.

Do not place this product on an unstable cart, stand, or table.

Slots and openings in the back, bottom, and/or sides of the product are provided for ventilation. To prevent overheating, these openings must not be blocked or covered.

This product should never be placed near or over a radiator or heat register. This product should not be used in built-in installations unless proper ventilation is provided.

This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your location, consult your dealer or local power company.

Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.

Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in fire or electric shock.

Never spill liquids on the product.

To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock during subsequent use.

Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

»» When the power supply cord or plug is damaged or frayed. »» If liquid has been spilled into the product.

»» If the product does not operate normally according to the operating instructions. »» If the product has been dropped or damaged.

»» If the product exhibits a distinct change in performance.

Do not use this product during an electrical storm. There is a remote risk of electric shock from lightning.

Do not use this product near intensive care medical equipment or by persons with pacemakers.

This product can interfere with electrical equipment such as tape recorders, TV sets, radios, computers and microwave ovens if placed in close proximity.

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2 Technical Services: 800-283-5936

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information Unpack System RequirementsMicrosoft Response Point Software Download Installation Connecting your conference phoneConnecting Additional MAX IP Response Point Phones Configuration of the MAX IP Response Point Phone Manually assigning an IP addressManually provisioning your MAX IP Response Point phone Web Portal Screens Device Information screenConfiguration User Preferences screen Configuration Trace/Logging Settings screen View Log Device Log File screenTools Diagnostics VoIP Statistics screen View Log Device Log File screenTo Change Host IP Address To Change Dynamic Host Configuration Protocol DhcpUser Options To Change Subnet MaskTo Program a Default Gateway IP Address To Restore Factory DefaultsTo install Administrator Response Point ConfigurationInstalling Response Point Administrator MAX IP Response Point softwareTo add a new phone in Response Point Administrator Response Point AdministratorConfiguring a Phone Using Response Point Administrator Adding a New PhoneClick Add Phone Technical Services MAX IP Response Point Troubleshooting TroubleshootingTroubleshooting Troubleshooting Common IssuesResponse Point Troubleshooting Six Questions to Ask Before Troubleshooting the SystemIssue 1 Undetected Devices Issue 2 Unrecognized IP AddressesIssue 3 Faulty Connection to Phone Issue 6 Logon Attempts Failed Issue 4 Faulty Connection to Phone LinesIssue 5 Faulty Connection to Simple Mail Transfer Issue 7 Dropped CallsIssue 8 Low Call Volume Issue 9 Speech MisrecognitionIssue 10 Unlit Message Waiting Indicator MWI Customer Service and Support Product registrationPage Appendix a Specifications Dimensions W x D x HAssessment checklist Appendix B Tools and ResourcesAssessment Task Results Technical Services 800-283-5936 Beta Deployment checklist Planning Task ResultsTechnical Services 800-283-5936 Beta Safety 73/23/EEC Low Voltage Directive LVD Appendix C ComplianceCFO