ClearOne comm IP Response Point User Options, To Change Dynamic Host Configuration Protocol Dhcp

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Chapter 4: User Options

PROGRAMMING OPTIONS

To allow for individual preferences and enhance ease of use, the following features can be programmed: DHCP, host IP, subnet mask, default gateway IP address, ringer melody, VLAN on/off, help line number, and AGC/ALC. You can also restore factory defaults.

To Change Dynamic Host Configuration Protocol (DHCP)

1.Press and hold the REDIAL/PROG key until the Program icon appears on the LCD screen (see figure 4.1)

Figure 4.1 MAX IP Response Point LCD Program icon

2.Press 1 to enter the DHCP menu. There are two options: 1 - enable DHCP; and 0 - disable DHCP.

3.Press REDIAL/PROG. The current DHCP setting will flash.

4.Press keys 1 or 0 to enable or disable DHCP.

5.Press REDIAL/PROG to save the selection; a confirmation tone will play. Press CLEAR to exit programming.

6.The phone will reboot.

To Change Host IP Address

Press and hold the REDIAL/PROG key until the Program icon appears on the LCD screen (see figure 4.1). Note: DHCP must be disabled in order to change the host IP address manually.

1.Press 2 to enter the Host IP Address menu. The current host IP address will be displayed.

2.Press REDIAL/PROG. The current host IP address will flash.

3.Press and hold CLEAR to erase the current host IP address.

4.Using the number keys, enter the desired host IP address.

5.Press REDIAL/PROG to save the selection; a confirmation tone will play. Press CLEAR to exit programming mode.

6.The phone will reboot.

To Change Subnet Mask

1.Press and hold the REDIAL/PROG key until the Program icon appears on the LCD screen (see figure 4.1). Note: DHCP must be disabled in order to change the subnet mask manually.

2.Press 3 to enter the Change Subnet Mask menu. The current subnet mask will be displayed

3.Press REDIAL/PROG. The current subnet mask will flash.

4.Press and hold CLEAR to erase the current subnet mask.

10 Technical Services: 800-283-5936

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information Microsoft Response Point Software Download UnpackSystem Requirements Connecting Additional MAX IP Response Point Phones InstallationConnecting your conference phone Manually provisioning your MAX IP Response Point phone Configuration of the MAX IP Response Point PhoneManually assigning an IP address Web Portal Screens Device Information screenConfiguration User Preferences screen Configuration Trace/Logging Settings screen View Log Device Log File screenTools Diagnostics VoIP Statistics screen View Log Device Log File screenTo Change Host IP Address To Change Dynamic Host Configuration Protocol DhcpUser Options To Change Subnet MaskTo Program a Default Gateway IP Address To Restore Factory DefaultsTo install Administrator Response Point ConfigurationInstalling Response Point Administrator MAX IP Response Point softwareTo add a new phone in Response Point Administrator Response Point AdministratorConfiguring a Phone Using Response Point Administrator Adding a New PhoneClick Add Phone Technical Services MAX IP Response Point Troubleshooting TroubleshootingTroubleshooting Troubleshooting Common IssuesResponse Point Troubleshooting Six Questions to Ask Before Troubleshooting the SystemIssue 3 Faulty Connection to Phone Issue 1 Undetected DevicesIssue 2 Unrecognized IP Addresses Issue 6 Logon Attempts Failed Issue 4 Faulty Connection to Phone LinesIssue 5 Faulty Connection to Simple Mail Transfer Issue 7 Dropped CallsIssue 10 Unlit Message Waiting Indicator MWI Issue 8 Low Call VolumeIssue 9 Speech Misrecognition Customer Service and Support Product registrationPage Appendix a Specifications Dimensions W x D x HAssessment Task Results Assessment checklistAppendix B Tools and Resources Technical Services 800-283-5936 Beta Deployment checklist Planning Task ResultsTechnical Services 800-283-5936 Beta Safety 73/23/EEC Low Voltage Directive LVD Appendix C ComplianceCFO