ClearOne comm IP Response Point manual Appendix C Compliance

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Chapter 1: Product Overview	1	Appendix : B - Tools and Resources 24
PRODUCT OVERVIEW	1	Assessment checklist	24
SERVICE AND SUPPORT	1	Deployment checklist	26
Important safety information	2	Appendix : C - Compliance	28
Unpack	3	Appendix : C - Compliance	28
System Requirements	3
Microsoft Response Point Software Download	3
Chapter 2: Installation	4
Connecting your conference phone	4
Connecting Additional MAX IP Response Point
Phones	4
Manually assigning an IP address	5
Manually provisioning your MAX IP Response
Point phone	5
Chapter 3: Configuration of the MAX
IP Response Point Phone	5
Web Portal Screens	6
Chapter 4: User Options	10
PROGRAMMING OPTIONS	10
To Change Dynamic Host Configuration Protocol
(DHCP)	10
To Change Host IP Address	10
To Change Subnet Mask	10
To Program a Default Gateway IP Address	11
To Program the Automatic Gain Control (AGC)
and Automatic Level Control (ALC) Settings	11
To Restore Factory Defaults	11
Chapter 5: Response Point Configu-
ration	12
MAX IP Response Point software	12
To Connect a New Phone or Device:	12
Installing Response Point Administrator	12
Response Point Administrator	13
Adding a New Phone	13
Chapter 6: Troubleshooting	16
Troubleshooting	16
MAX IP Response Point Troubleshooting	16
Response Point Troubleshooting	17
Customer Service and Support	21
ClearOne on the Web	21
North America (Worldwide Headquarters)	21
Latin America	21
EMEA	21
Asia-Pacific/Japan/Oceania	21
Product registration	21
WARRANTY INFORMATION	21

Appendix : A - Specifications 23

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information Unpack System RequirementsMicrosoft Response Point Software Download Installation Connecting your conference phoneConnecting Additional MAX IP Response Point Phones Configuration of the MAX IP Response Point Phone Manually assigning an IP addressManually provisioning your MAX IP Response Point phone Device Information screen Web Portal ScreensConfiguration User Preferences screen View Log Device Log File screen Configuration Trace/Logging Settings screenView Log Device Log File screen Tools Diagnostics VoIP Statistics screenTo Change Subnet Mask To Change Dynamic Host Configuration Protocol DhcpUser Options To Change Host IP AddressTo Restore Factory Defaults To Program a Default Gateway IP AddressMAX IP Response Point software Response Point ConfigurationInstalling Response Point Administrator To install AdministratorAdding a New Phone Response Point AdministratorConfiguring a Phone Using Response Point Administrator To add a new phone in Response Point AdministratorClick Add Phone Technical Services Troubleshooting Common Issues TroubleshootingTroubleshooting MAX IP Response Point TroubleshootingSix Questions to Ask Before Troubleshooting the System Response Point TroubleshootingIssue 1 Undetected Devices Issue 2 Unrecognized IP AddressesIssue 3 Faulty Connection to Phone Issue 7 Dropped Calls Issue 4 Faulty Connection to Phone LinesIssue 5 Faulty Connection to Simple Mail Transfer Issue 6 Logon Attempts FailedIssue 8 Low Call Volume Issue 9 Speech MisrecognitionIssue 10 Unlit Message Waiting Indicator MWI Product registration Customer Service and SupportPage Dimensions W x D x H Appendix a SpecificationsAssessment checklist Appendix B Tools and ResourcesAssessment Task Results Technical Services 800-283-5936 Beta Planning Task Results Deployment checklistTechnical Services 800-283-5936 Beta Appendix C Compliance Safety 73/23/EEC Low Voltage Directive LVDCFO