ClearOne comm manual Configuration of the MAX IP Response Point Phone

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Chapter 3: Configuration of the MAX IP Response Point Phone

Manually assigning an IP address

If DHCP is disabled or you wish to assign a static IP address, perform the following steps:

1.Press and hold the REDIAL/PROG key until the program icon appears on the LCD screen.

Note: If a key is not pressed within 30 seconds of entering program mode, the MAX IP Response Point phone will beep and return to normal operation mode.

2.Press the 2 key. The default IP address is displayed on the LCD screen. If this address was obtained from DHCP, then you can use it to access the web interface. If you cannot access the web interface using this address, then you need to either configure DHCP as explained above so that the IP address can be obtained automatically, or you must manually enter a static IP address. Continue with step 3 to manually enter a static IP address for the MAX IP Response Point phone.

3.Press the 1 key. The current DHCP setting is displayed on the LCD screen. A “1” indicates that DHCP mode is enabled; a “0” indicates that DHCP mode is disabled.

4.If “0” is the current setting, then continue with step 8, otherwise continue with step 5.

5.Press the REDIAL/PROG key. The current DHCP mode “1” will flash on the LCD screen.

6.Press the 0 key. The new DHCP mode “0” will flash on the LCD screen.

7.Press the REDIAL/PROG key. DHCP mode is disabled.

8.Press the 2 key. The current IP address (such as 0.0.0.0) will be displayed on the LCD screen.

9.Press the REDIAL/PROG key. The current IP address will flash on the LCD screen.

10.Press the CLEAR key. The current IP address will be deleted one character at a time.

11.Using the number keys, enter the static IP address. Use the * key to enter the decimal separators in the IP address.

12.Press the REDIAL/PROG key. The new static IP address is activated in the MAX IP Response Point phone.

13.Press the 3 key and repeat steps 9-12 above to set the subnet mask, then continue with step 14.

14.Press the REDIAL/PROG key. The MAX IP Response Point phone will reboot.

Manually provisioning your MAX IP Response Point phone

The easiest way to manually provision your MAX IP Response Point phone is through the web interface. To access the web interface, perform the following steps:

1.Press and hold the REDIAL/PROG key until the program icon appears on the LCD screen.

2.Press the 2 key. The phone’s IP address will be displayed on the LCD screen.

5 Technical Services: 800-283-5936

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Contents Administrator’s Guide Technical Support Appendix C Compliance Page Product Overview Product OverviewImportant safety information Unpack System RequirementsMicrosoft Response Point Software Download Installation Connecting your conference phoneConnecting Additional MAX IP Response Point Phones Configuration of the MAX IP Response Point Phone Manually assigning an IP addressManually provisioning your MAX IP Response Point phone Device Information screen Web Portal ScreensConfiguration User Preferences screen View Log Device Log File screen Configuration Trace/Logging Settings screenView Log Device Log File screen Tools Diagnostics VoIP Statistics screenUser Options To Change Dynamic Host Configuration Protocol DhcpTo Change Host IP Address To Change Subnet MaskTo Restore Factory Defaults To Program a Default Gateway IP AddressInstalling Response Point Administrator Response Point ConfigurationTo install Administrator MAX IP Response Point softwareConfiguring a Phone Using Response Point Administrator Response Point AdministratorTo add a new phone in Response Point Administrator Adding a New PhoneClick Add Phone Technical Services Troubleshooting TroubleshootingMAX IP Response Point Troubleshooting Troubleshooting Common IssuesSix Questions to Ask Before Troubleshooting the System Response Point TroubleshootingIssue 1 Undetected Devices Issue 2 Unrecognized IP AddressesIssue 3 Faulty Connection to Phone Issue 5 Faulty Connection to Simple Mail Transfer Issue 4 Faulty Connection to Phone LinesIssue 6 Logon Attempts Failed Issue 7 Dropped CallsIssue 8 Low Call Volume Issue 9 Speech MisrecognitionIssue 10 Unlit Message Waiting Indicator MWI Product registration Customer Service and SupportPage Dimensions W x D x H Appendix a SpecificationsAssessment checklist Appendix B Tools and ResourcesAssessment Task Results Technical Services 800-283-5936 Beta Planning Task Results Deployment checklistTechnical Services 800-283-5936 Beta Appendix C Compliance Safety 73/23/EEC Low Voltage Directive LVDCFO