Polycom 7000 manual Automatically Send Usage Data, Configure Logging, To configure logging

Models: 7000

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Local Cluster Configuration

Note: SIP URL dialing format

From SIP endpoints, users generally must dial (if a prefix is being used): <prefix><VMR number>@<RealPresence DMA virtual host name or IP>

Depending on local DNS configuration, the host name could be the RealPresence DMA system’s FQDN or a shorter name that DNS can resolve.

For example, if the RealPresence DMA system’s virtual host name is dma-virt, the E.164 dial string prefix is 77, and the virtual meeting room number of the conference is 1001, SIP endpoint users dial:

771001@dma-virt

Depending on the network infrastructure and proxy server(s), it may be possible to use dial rules to enable numeric-only dialing (for instance, 771001) from SIP endpoints. Doing so is beyond the scope of this topic.

See also:

Signaling Settings

Configure Logging

To configure logging

1Go to Admin > Local Cluster > Logging Settings.

2Change Rolling frequency and Retention period as desired.

3If requested to do so by Polycom support, change Logging level.

4Click Update.

A dialog informs you that the configuration has been updated.

5Click OK.

See also:

Logging Settings

Automatically Send Usage Data

To continually improve the product, it is important to gain understanding of how the RealPresence DMA 7000 system is used by customers. By collecting this data, Polycom can identify both the system level utilization and the combination and usage of RealPresence DMA features. This usage data will inform Polycom which features are important and are actually used on your system. Polycom will use this information to help guide future development and testing to concentrate on the areas of RealPresence DMA that are most heavily used. If you choose not to send this information, Polycom is less aware of which features are important to you and that are used by you, which may influence future development to go in directions that are less beneficial to you.

Your decision to enable or not enable the sending of this data does not affect the availability of any documented system feature in any way. Enabling this feature does not affect the capacity or responsiveness of the RealPresence DMA system to process calls, conferences, GUI or API interactions.

The system sends the data once per hour over a secured (TLS) connection to a Polycom collection point (customerusagedatacollection.polycom.com). There is no access by any customer or others to view the data received at the collection point. The raw data will be viewable only by Polycom. To avoid any impact to

Polycom, Inc.

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Polycom 7000 manual Automatically Send Usage Data, Configure Logging, To configure logging