System Management and Maintenance

This section describes the following Polycom® RealPresence® Distributed Media Application™ (DMA®)

7000 system operations topics:

Management and Maintenance Overview

Recommended Regular Maintenance

Dashboard

Alerts

System Log Files

Troubleshooting Utilities

Diagnostics for your Polycom Server

Backing Up and Restoring

Upgrading the Software

Adding a Second Server

Replacing a Failed Server

Shutting Down and Restarting

Management and Maintenance Overview

The Polycom RealPresence DMA system requires relatively little ongoing maintenance beyond monitoring the status of the system and downloading backups and other data you want to archive. All system management and maintenance tasks can be performed in the management interface. See the appropriate topic for your user role:

Administrator Responsibilities

Auditor Responsibilities

Provisioner Responsibilities

Administrator Responsibilities

As a Polycom RealPresence DMA system administrator, you’re responsible for the installation and ongoing maintenance of the system. You should be familiar with the following configurations, tasks, and operations:

Installing licenses when the system is first installed and when additional call capacity is added. See Licenses.

Monitoring system health and performing the recommended regular maintenance. See Recommended Regular Maintenance.

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Polycom 7000 manual Management and Maintenance Overview, Administrator Responsibilities