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Integrations with Other Systems

bFor Domain\user name, enter the domain and user ID of the account you created in step 1.

cLeave Base DN set to the default, All Domains. Don’t edit the User LDAP filter expression unless you understand LDAP filter syntax (see RFC 2254) and know what changes to make.

dSpecify the time each day that you want the RealPresence DMA system to check the Active Directory for changes.

eSelect the territory whose cluster should perform the integration and daily updates.

5To generate conference room IDs for the enterprise users, complete the Enterprise Conference Room ID Generation section.

Skip this step if you don’t want the system to create conference rooms (virtual meeting rooms) for the enterprise users.

a Specify the Active Directory attribute from which to generate room IDs.

Your users will be happier if room IDs are numeric and not longer than necessary to ensure uniqueness. Phone numbers are the most likely choice, or maybe employee ID numbers.

bIf necessary, edit the contents of the Characters to remove field.

If you use phone numbers, the default contents of this field should be adequate to ensure a numeric room ID.

cSpecify the number of characters to use.

After the system strips out characters to remove, it removes characters in excess of this number from the beginning of the string.

Note: Save passcode generation for later

Leave the Enterprise Chairperson and Conference Passcode Generation section alone for now. Once the system is integrated successfully, if you want to add passcode support, see Adding Passcodes for Enterprise Users.

6Click Update.

After a short time, the system confirms that Active Directory configuration has been updated.

7Note the time. Click OK.

8To restrict the RealPresence DMA system to work with a subset of the Active Directory (such as one tree of multiple trees, a subtree, or a domain), repeat steps 4-6, selecting the value you want from those now available in the Base DN list. See Understanding Base DN.

9Check the Total users/rooms and Conference room errors values. If the numbers are significantly different from what you expected, you’ll need to investigate after you complete the next step (you must be logged in as an enterprise user to investigate further).

10Set up your enterprise account and secure the service account:

aLog out and log back in using the service account you created in step 1.

You must be logged in with an Active Directory user account to see other enterprise users. The service account user ID specified in step 4b lets you do so initially.

bGo to User > Users, clear the Local users only check box, locate your named enterprise account, and give it Administrator privileges. See User Roles Overview and Users Procedures.

cLog out and log back in using your named enterprise account.

dSecure the service account by removing all user roles and marking it disabled in the RealPresence DMA system (not in the Active Directory). See Edit User Dialog.

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