Polycom 7000 manual Active Directory Integration Procedure, To integrate with Active Directory

Integrations with Other Systems

Active Directory Integration Procedure

Before performing the procedure below, read Set Up Security and Connect to Microsoft Active Directory®. You should also have a good idea of how many enterprise users you expect the system to retrieve.

Note: Active Directory must trust the RealPresence DMA system certificate

Unless the Allow unencrypted connections to the Active Directory security option is enabled, the RealPresence DMA system offers the same SSL server certificate that it offers to browsers connecting to the system management interface. The Microsoft Active Directory server must be configured to trust the certificate authority.

To integrate with Active Directory

1In Windows Server, add the service account (read-only user account) that the RealPresence DMA system will use to read the Active Directory. Configure this account as follows:

User can’t change password.

Password never expires.

User can only access services on the domain controllers and cannot log in anywhere.

If you are integrating the RealPresence DMA system with Lync 2013 and plan to use the automatic conference contact creation feature, the service account you create here should have full permissions to add, change, and delete entries in the OU where the conference contacts are stored, along with full administrative permissions for Lync administration to manipulate these contacts.

Note: Active Directory Integration Accounts

If you have a Polycom RealPresence Resource Manager system, be aware that the machine account used for AD integration by the RealPresence Resource Manager system and the service account used for AD integration by the RealPresence DMA system have different requirements. Don’t try to use the same account for both purposes. In particular, the whitelist of machines that the Polycom RealPresence Resource Manager system is allowed to log into should contain only the RealPresence Resource Manager system, while the whitelist of machines the RealPresence DMA system is allowed to log into should contain only the domain controllers.

If you use Active Directory attributes that aren’t replicated across the enterprise via the Global Catalog server mechanism, the system must query each domain for the data. Make sure that the whitelist for this service account is correct and that it can connect to all the LDAP servers in each domain.

2In the RealPresence DMA system, replace the default local administrative user with your own user account that has the same user roles. See Users Procedures.

3Log into the RealPresence DMA system as the local user you created in step 2 and go to Admin > Integrations > Microsoft Active Directory.

4Check Enable integration with Microsoft® Active Directory Server and complete the information in the Active Directory Connection section.

a Unless you have a single domain environment and no global catalog, select Auto-discover from FQDN and enter the DNS domain name.

Note: Auto-discover vs. IP address

Polycom doesn’t recommend using the IP address or host name option in a multi-domain environment. If you must, enter the host name or IP address of a specific global catalog server, not the DNS domain name.

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