Polycom 7000 manual Enable or Disable Automatic Data Collection, See the Collected Data

Local Cluster Configuration

starting and ending calls and conferences, data is never sent between 5 minutes before the hour and 5 minutes after the hour.

●The following types of data are reported:

●License information

●Hardware configuration

●System resource usage: CPU, RAM, disk, database

●System configuration: number of servers, clusters

●Feature configuration: Enterprise Directory Integration, Lync, Dial Rules, Shared Number Dialing, Hunt Groups, Registration Policy, Device Authentication

●Number of users, endpoints, sites, MCUs, external gatekeepers, SIP peers, SBCs

●Registrations, call and conference statistics (see Network Usage Report)

●Security settings

When this information is reported, a customer’s user and environment identifying information (e.g., internal IP addresses and FQDNs, names of users, devices, external systems, etc.) is made anonymous before being sent from the system. System serial numbers and license information are sent without anonymization and may be used to help improve customer experiences. In total, less than 100KB of data per hour is collected and sent.

Polycom’s collection and use of this data complies with Polycom’s Privacy Policy.

Enable or Disable Automatic Data Collection

Initially, you can decide to allow or disallow the automatic sending of usage data when the system’s End User License Agreement is presented.

You can view and change the current status of usage data sending and collection on the Admin > Local Cluster > Licenses page. Usage data is being sent only if the Automatically send usage data field is checked. By changing the value of this field, you can enable or disable this feature at any time.

See the Collected Data

The system records data that has been sent and collected in the system logs.

To see the collected data

1Log in to the RealPresence DMA system as an Administrator.

2Download the system logs. See System Logs Procedures.

3On the PC where the logs have been downloaded, use an archiving or zipping tool to extract the file analytics.json.

Analytics.json is a text file containing the hourly data reported most recently before the time when the system logs were created.

4View the analytics.json file with Notepad or another common text editing tool.

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