Polycom 7000 manual Alert History, Call History

Models: 7000

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System Reports

This chapter section describes the following Polycom® RealPresence® Distributed Media Application™ (DMA®) 7000 system reports topics:

Alert History

Call History

Conference History

Call Detail Records (CDRs)

Registration History Report

Active Directory Integration Report

Orphaned Groups and Users Report

Conference Room Errors Report

Enterprise Passcode Errors Report

Network Usage Report

Alert History

The Alert History page lets you view all the system alerts for the time period you select. The system retains the most recent 500 alerts.

The search pane above the list lets you find alerts matching the criteria you specify. Click the down arrow to expand the search pane. You can search by description, alert code, or time period. When setting the date/time range for your search, keep in mind that retrieving a large number of records can take some time.

The Alert History page lists the alerts matching the specified search criteria (up to 500). For each alert, it shows the start and end time, alert code, and description.

See also:

System Reports

Call History

The Call History page lets you view detailed records of calls and download CDRs (call detail records). The list includes point-to-point calls through Call Server and VMR calls through Conference Manager.

The search pane above the list lets you find calls matching the criteria you specify. Click the down arrow to expand the search pane. You can search for an originator or destination device by its name, alias, or IP address. You can limit your search by specifying one or more of the following:

Cluster, territory, or site.

Polycom, Inc.

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Polycom 7000 manual Alert History, Call History