Polycom 7000 manual Template Priority, About Conference IVR Services

Conference Manager Configuration

If none of the MCUs in the pool have that profile, the system selects the least used MCU in the pool and does one of the following:

●If the system selected a Cisco Codian MCU, it uses the Codian-specific settings of the specified template.

●If the system selected a Polycom RealPresence Collaboration Server or RMX MCU, it falls back to its default conference template (see Conference Settings). If the default template happens to be linked to a profile that this MCU doesn’t have, the system falls back to its built-in conference properties settings.

See also:

Conference Settings

About Conference IVR Services

About Cascading

Conference Templates Procedures

Template Priority

A user (local or enterprise) has one or more conference rooms. Each room may either use the system’s default template (specified on the Conference Settings page) or use a specifically assigned template. (Typically, most conference rooms use the default template.)

An enterprise user can be associated with multiple enterprise groups, and each group may or may not have a specifically assigned template.

You can rank the conference templates by priority, so that the system knows which template to use when the user is associated with more than one.

When someone dials into a conference room, the system uses these rules (in order of importance) to determine which template to use for the conference:

1If the conference room has a specifically assigned template (not the system default) associated with it, use that template.

2If the user associated with the conference room belongs to one or more enterprise groups that have specifically assigned templates, use the template with the highest priority.

3Otherwise, use the system default conference template.

See also:

Conference Templates

Two Types of Templates

About Cascading

Conference Templates Procedures

About Conference IVR Services

One of the conference properties you can optionally specify in a template is the conference IVR service that the Polycom RealPresence Collaboration Server or RMX MCU should use. For most purposes, you shouldn’t do so. Polycom MCUs have two defaults, one for conferences with passcodes and one for conferences without passcodes. For conferences configured via RealPresence DMA (not linked to a profile), the MCU automatically uses the right default IVR service for each conference.

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