Polycom 7000 manual Replacing a Failed Server, Shutting Down and Restarting

System Management and Maintenance

11When the first server displays DMA Ready, turn on the second server.

The second server boots, detects the presence of Server 1, gets its configuration settings from it, and joins the cluster. When done, both servers’ LCDs display DMA Clustered.

12Log into the system, go to Admin >Local Cluster > Licenses, and follow the procedure for obtaining and entering a license activation key. See Add Licenses.

13On the Dashboard, check the License Status, Supercluster Status, and Cluster Info panes to verify that you now have a properly configured two-server cluster.

See also:

Management and Maintenance Overview

Adding a Second Server

Expanding an Unpatched System

Replacing a Failed Server

Replacing a server is essentially the same process as adding a second server to a single-server system. As in that situation, you must make sure that both servers are running the same version of the Polycom RealPresence DMA system software.

The procedure assumes that you’ve gone through the RMA process and received the replacement server package, which includes the server, its accessories, and a new License Certificate.

To replace a failed server in a two-server cluster

1If you haven’t already done so, power down, uncable, and remove the failed server.

2Log into your Polycom RealPresence DMA system and determine the software version (including patch level) installed on the remaining server. Write it down for later reference.

3Do one of the following:

If your system is running an unpatched release version of the system software for which you have the installation DVD, follow the procedure in Expanding an Unpatched System, skipping step 2.

If your system is running a patched version of the system software different from that on the installation DVD, follow the procedure in Expanding a Patched System, skipping steps 3 and 4.

See also:

Management and Maintenance Overview

Recommended Regular Maintenance

Shutting Down and Restarting

The Polycom RealPresence DMA system’s Shutdown and Restart page lets you restart the system or turn it off completely. In a two-server cluster, you can shut down or restart either one or both servers in the cluster.

Both shutting down and restarting will terminate all existing calls and log out all current users.

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