System Reports

Note: ITP systems and CDRs

For Polycom and Cisco Immersive Telepresence (ITP) rooms using Cisco TIP signaling, all the codecs (endpoint devices in the room) signal using a single session, producing a single CDR.

For Polycom ITP systems using SIP signaling (but not H.323), if the codecs follow the prescribed naming convention (see Naming ITP Systems Properly for Recognition by the Polycom RealPresence DMA System), the RealPresence DMA system recognizes them as constituting a single ITP system and creates a single CDR for the ITP system rather than separate CDRs for each of its codecs:

The first three fields in the CDR (version, type, callType) contain a single value associated with the primary (sequence number 1) codec.

The remaining fields contain an escaped (quote-enclosed) comma-separated list of values, one for each codec in the ITP system.

Be aware that when the .csv file is opened using Microsoft Excel, Excel may misinterpret a comma-separated list of numeric values as a single large integer.

Times and dates in the CDR file are expressed in the time zone of the RealPresence DMA cluster that created the CDR export, with the GMT offset shown at the end. Note that if a conference spans a daylight savings time change, the offset for endTime will be different from the offset for startTime.

Field

Description

 

 

version

Changes each time the format of CDRs changes.

 

 

type

CALL

 

 

callType

One of the following:

 

PT-PT

 

VMR

 

VEQ

 

VSC-hunt group

 

VSC-[uncond fwd fwd busy fwd no answer]

 

VMR-subscribe only

 

VMR-Lync AVMCU

 

 

callUuid

Unique identifier for the call.

 

 

dialin

If this is point-to-point or a VMR dial-in call, TRUE. Otherwise, FALSE.

 

 

startTime

YYYY-MM-DDTHH:MM:SS.FFF[+-Z][HH:MM]

 

(ISO 8601 syntax, where FFF is milliseconds and Z is zero offset)

 

This is when call signaling reached the RealPresence DMA system, not when

 

media started. If multiple call records, the start of this segment of the call.

 

 

endTime

YYYY-MM-DDTHH:MM:SS.FFF[+-Z][HH:MM]

 

(ISO 8601 syntax, where FFF is milliseconds and Z is zero offset)

 

This is when the RealPresence DMA system’s involvement with the call

 

ended, not when media ended. If multiple call records, the end of this segment

 

of the call.

 

 

origEndpoint

The originating endpoint’s display name, name, alias, or IP address (in that

 

order of preference), depending on what it provided in the call signaling. If the

 

originator is an MCU, the MCU name.

Polycom, Inc.

 

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Polycom 7000 manual Yyyy-Mm-Ddthhmmss.Fff+-Zhhmm