Polycom 7000 manual System Management and Maintenance

System Management and Maintenance

dClick Close.

The Upgrade Package Details section displays information about the file you uploaded. The description includes an estimated install time.

eVerify that the upgrade package is correct.

3On any cluster in the supercluster, do the following:

a Go to Network > Site Topology > Territories and record each territory’s primary and backup cluster, whether it hosts conference rooms, and associated sites.

You may need this information later to restore the configuration.

bIf there are no active calls and conferences, skip to d. Otherwise, go to Network > DMAs and busy out each cluster in the supercluster.

This permits existing calls and conferences to continue, but prevents new conferences and point-to-point calls from starting.

cOn the Dashboard, monitor the Call Server Active Calls and Conference Manager MCUs panes.

dWhen all calls and conferences have ended, go to Network > DMAs and stop using each cluster in the supercluster.

This completely shuts down the supercluster.

eRemove each cluster except the one you’re logged in to from the supercluster.

As each cluster is removed, it restarts.

4On the cluster you’re logged in to (let’s call it cluster A), do the following: a Go to Maintenance > Software Upgrade.

b In the Actions list, click Upgrade.

A confirmation dialog appears.

cClick Yes.

If a restart is required, a dialog informs you that the upgrade is starting. Shortly after that, the system logs you out and restarts.

dClick OK to log out immediately, or simply wait.

The Upgrade Status page appears. It shows progress and displays the upgrade logging. When the upgrade is complete, the system reboots.

Note: Save time with cluster upgrades

If you have assistants to help you, they can perform steps 5 and 6, upgrading all the other clusters simultaneously, while the upgrade package is being installed on cluster A. If not, you can start upgrading cluster B at this point, and as soon as it restarts, start upgrading the next cluster, and so on. You don’t need to wait for each cluster upgrade to be finished before starting the next one.

When the upgrade and reboot are finished, in a two-server Appliance Edition system cluster, both servers’ LCDs display DMA Clustered (in a single-server system, the LCD displays DMA Ready), and you’re able to log back in.

Note: Restart your browser

You may need to restart your browser or flush your browser cache in order to log back into the system.

Polycom, Inc. 399