Integrations with Other Systems

Field

Description

 

 

Host name or IP address

The RealPresence Resource Manager system with which to integrate. When

 

you enter a hostname or FQDN, the RealPresence DMAsystem uses DNS to

 

resolve the address.

 

Note: If the RealPresence Resource Manager system is configured for

 

geographic redundancy, use the system’s FQDN in this field. In the event of

 

an outage, the RealPresence DMA system will contact DNS for an alternative

 

RealPresence Resource Manager system to use. See the Polycom

 

RealPresence Resource Manager System Operations Guide for more

 

information on RealPresence Resource Manager system geographic

 

redundancy.

 

 

User name

Administrative user ID with which the RealPresence DMA system can log into

 

the Polycom RealPresence Resource Manager system.

 

 

Password

Password for the administrative user ID.

 

 

See also:

Integrations with Other Systems

RealPresence Resource Manager Integration

RealPresence Resource Manager Integration

RealPresence Resource Manager Integration Procedures

RealPresence Resource Manager Integration Procedures

Note: Maximum security mode and RealPresence Resource Manager integration

RealPresence Resource Manager integration is not supported in Maximum security mode. See The Consequences of Enabling Maximum Security Mode.

Note: Add required DNS servers to the system

DNS servers must be able to resolve the RealPresence DMA system’s FQDN to its IP address. See Add Required DNS Records for the Polycom RealPresence DMA System.

In addition, the DNS servers must be able to resolve the RealPresence Resource Manager system’s FQDN to its IP address. This is necessary even if you specify the RealPresence Resource Manager system’s IP address when you join it.

Note: Delegated authentication

If the Allow delegated authentication to enterprise directory server option on the RealPresence Resource Manager system is not configured and working properly, the RealPresence DMA system doesn’t receive user-to-device association data for enterprise users and intermittently generates alert 2001.

Polycom, Inc.

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Polycom 7000 manual RealPresence Resource Manager Integration Procedures