Polycom 7000 manual Exchange Server Integration Procedure, Field Description

Integrations with Other Systems

Field	Description
Enable integration with Microsoft®	Enables the Exchange server integration fields and the Update button, which
Exchange Server	initiates a connection to Microsoft Exchange server.
Exchange Server address	Fully qualified domain name (FQDN) or IP address of the Exchange server.
Domain\user name	The user ID for the Polycom Conferencing infrastructure mailbox on the
	Exchange server.
Password	The password for the Polycom Conferencing user ID.
Territory	Select a territory, thereby determining which Polycom RealPresence DMA
	cluster is responsible for integrating with the Exchange server and monitoring
	the Polycom Conferencing infrastructure mailbox. See Territories for more
	information.
Accept Exchange notifications	If you have multiple Exchange servers behind a load balancer, specify the IP
from these additional IP	address of each individual Exchange server.
addresses

See also:

Microsoft Exchange Server Integration

Exchange Server Integration Procedure

To integrate the Polycom RealPresence DMA system with your Exchange server

Note: Tips for Exchange Server integration

Unless the Allow unencrypted calendar notifications from Exchange server security option is enabled (see Security Settings), the RealPresence DMA system offers the same SSL server certificate that it offers to browsers connecting to the system management interface. The Exchange server must be configured to trust the certificate authority in order for the RealPresence DMA system to subscribe to notifications.

If the RealPresence DMA system is unable to subscribe to notifications, the Exchange Server status (see Dashboard) remains Subscription pending indefinitely and the RealPresence DMA system doesn’t automatically receive calendar notifications. Instead, it must check the Polycom Conferencing mailbox for meeting request messages, which it does every 4 minutes.

1Confirm that the RealPresence DMA system has been successfully integrated with your Active Directory (see Integrations with Other Systems) and verify the domain.

Successful Exchange integration requires that the Polycom RealPresence DMA system be integrated with Microsoft Active Directory.

2Ensure that the DNS server used by the Microsoft Exchange server (usually, the nearest Active Directory domain controller) has an A record for the RealPresence DMA system that resolves the system’s FQDN to its virtual IP address.

3On the Microsoft Exchange server, create the Polycom Conferencing user that the add-in will automatically invite to Polycom Conferencing meetings.

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