Polycom 7000 manual Polycom Solution and Integration Support, Microsoft Exchange Server

Integrations with Other Systems

●The user sending the invitation isn’t in the Polycom RealPresence DMA system’s Active Directory cache.

●The invitation contains invalid or incomplete meeting data (the machine-readable metadata block at the bottom of the invitation labeled “POLYCOM VMR ENCODED TOKEN” and preceded with a warning not to edit).

●The meeting’s duration exceeds the system’s Conference Duration setting (see Conference Settings).

●The conference or chairperson passcode is not valid (see Adding Passcodes for Enterprise Users).

Polycom Solution and Integration Support

Polycom Implementation and Maintenance services provide support for Polycom solution components only. Additional services for supported third-party Unified Communications (UC) environments integrated with Polycom solutions are available from Polycom Global Services, and its certified Partners, to help customers successfully design, deploy, optimize, and manage Polycom visual communication within their third-party UC environments. UC Professional Services for Microsoft Integration is mandatory for Polycom Conferencing for Microsoft Outlook and Microsoft Office Communications Server integrations. Please see http://www.polycom.com/services/professional_services/index.html or contact your local Polycom representative for more information.

Note: Exchange Server integration and maximum security mode

Exchange Server integration can’t be enabled in maximum security mode. See The Consequences of Enabling Maximum Security Mode.

Differences between Calendaring and Scheduling

Note that calendaring is not the same as scheduling. Using the Polycom Conferencing Add-in for Microsoft Outlook to set up a meeting appointment doesn’t reserve video resources, and invitations aren’t declined due to lack of resources.

The Polycom RealPresence DMA system supports the use of Cisco Codian 4200, 4500, and MSE 8000 series MCUs as part of its conferencing resource pool. If you use Codian MCUs to host Polycom Conferencing (calendared) meetings, be aware of these limitations:

●Codian MCUs don’t support the Polycom Conferencing Add-in’s recording and streaming options.

●Codian MCUs don’t provide the “gathering phase” that RMX and RealPresence Collaboration Server MCUs provide at the beginning of the conference.

Codian MCUs can’t receive and accept Outlook meeting invitations themselves, and can only be used if a RealPresence DMA system is part of the Polycom Conferencing for Outlook solution.

See also:

Integrations with Other Systems Exchange Server Integration Procedure

Microsoft Exchange Server Page

The following table describes the fields on the Microsoft Exchange Server page.

Polycom, Inc. 173