Polycom 7000 manual Adding a Second Server, Complex Supercluster Upgrade Some Service Maintained

System Management and Maintenance

The package version numbers on the two servers are not the same.

See also:

Upgrading the Software Basic Upgrade Procedures

Factors to Consider for an Incremental Supercluster Upgrade

Complex Supercluster Upgrade (Some Service Maintained)

Please contact Polycom Global Services for instructions and assistance.

RealPresence DMA System, Virtual Edition System Upgrade

Upgrading a RealPresence DMA system, Virtual Edition is very similar to upgrading an Appliance Edition system, with the exceptions of system backups and licensing.

To upgrade a RealPresence DMA system, Virtual Edition

1Log in to the system’s web interface using a web browser.

2Power down the system instance using the Shut Down button on the Maintenance > Shutdown and Restart page.

3Using your VM host software, save a snapshot of the RealPresence DMA system, Virtual Edition instance. See your VM host documentation for instructions on taking snapshots.

4Power on the system instance using the VM host software.

5Follow the normal upgrade procedure outlined in Basic Upgrade Procedures.

6License the system, if necessary. See Add Licenses to the RealPresence DMA system, Virtual Edition for more information.

When upgrading from a version prior to 6.1 to a version 6.1 or later system, you must contact your Polycom sales representative to obtain a license for the Virtual Edition system. Virtual Edition systems have no basic call capability if they are not licensed.

See also:

Upgrading the Software Basic Upgrade Procedures

Factors to Consider for an Incremental Supercluster Upgrade Simplified Supercluster Upgrade (Complete Service Outage)

Adding a Second Server

Asingle-server Polycom RealPresence DMA system can be upgraded to a fault-tolerant two-server cluster at any time. For an overview of how a two-server cluster works and its advantages, see Two-server Cluster Configuration.

To form a two-server cluster, both servers must be running the same version of the Polycom RealPresence DMA system software. Depending on the software level of your existing server, you can accomplish this in one of two ways:

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