Polycom 7000 manual Shut down the system. See Shutting Down and Restarting

System Management and Maintenance

Caution: Restoring config-only backups

Restoring feature and system configuration, but not network configuration (or vice versa) will result in invalid primary or backup cluster assignments for some territories. After the restore operation is complete, go to Network > Site Topology > Territories and assign primary and backup clusters to the affected territories.

After a short delay, a dialog informs you that the system is going to be restored and you’ll be logged out.

7Click OK.

The system logs you out and the server reboots (typically, this takes about five minutes). After it comes back up, in a two-server cluster, the second server syncs to it, restoring it to the same state. Depending on the changes being applied, it may reboot so the changes can take effect.

When done, both servers’ LCDs display DMA Clustered.

8Log back in as a local admin user and:

a In a two-server cluster, verify on the Dashboard that both servers are up and the private network connection is operating properly.

b Go to Maintenance > Software Upgrade and check the Operation History table.

c If the system was integrated with AD, go to Admin > Integrations > Microsoft Active Directory and re-enable the integration.

To restore from a backup file on the Polycom RealPresence DMA system’s USB flash drive

Note: Restoring with the USB configuration utility

When you use the USB Configuration Utility to restore a backup, you can’t select which data to restore. If you copy a config-only backup file to the USB flash drive, both the feature and system configuration data and the IP network configuration data will be restored. If you copy a full backup file to the USB flash drive, the transactional (historical) data will also be restored.

Only backups from identical versions of the software can be restored using the USB Configuration Utility.

1If the system is running and accessible, log in as an Administrator, make sure that there are no calls on the system and that all MCUs are out of service. See MCU Procedures.

2Shut down the system. See Shutting Down and Restarting.

3Connect the USB memory stick containing the RealPresence DMA USB Configuration Utility (included with your Polycom RealPresence DMA system) to a Windows PC.

4When prompted, elect to run the RealPresence DMA USB Configuration Utility.

Note: Starting the configuration utility

If autorun doesn’t work or is turned off, navigate to the USB memory stick using My Computer, Windows Explorer, or another file manager. Then start the Configuration Utility by double-clicking dma7000-usb-config.exe.

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