Polycom 7000 manual Conference Room Errors Report

System Reports

3When prompted to confirm, click OK.

The system removes the orphaned user data.

See also:

Microsoft Active Directory® Integration

Active Directory Integration Report

Enterprise Passcode Errors Report

Conference Room Errors Report

If the Polycom RealPresence DMA system is integrated with your Active Directory, it can create a conference room (virtual meeting room) for each enterprise user. See Microsoft Active Directory® Integration.

The Polycom RealPresence DMA system reads the Active Directory daily to refresh the information in its cache. It also rereads the directory whenever you update the directory integration settings (Admin > Integrations > Microsoft Active Directory).

If the directory integration settings are configured to generate conference room IDs for enterprise users, the Polycom RealPresence DMA system retrieves the values from the designated directory attribute and removes the specified characters from them. If the resulting room ID is longer than the specified maximum, it strips the excess characters from the beginning of the string.

The Conference Room Errors page reports the conference room ID generation status and lists the problem IDs.

Note: Enterprise vs. local users

You must be an enterprise user (with the appropriate user role assignments) to see the conference room errors report. A local user can’t access this page, regardless of user roles.

The summary at the top of the report shows when it was generated (check this to verify that the report you’re viewing reflects the most recent update of the cache) and the following information:

●Total number of users found

●Number of users with valid conference room IDs

If you don’t specify a directory attribute from which to generate conference room IDs, this number is zero and the report contains nothing else of value.

●Number of users for whom the Active Directory field being used to generate conference room IDs is empty (these are counted, but not listed individually below; find them in the Active Directory)

●Number of users with blank conference room IDs (doesn’t include those for whom the Active Directory field was empty, only those for whom its contents were filtered out)

●Number of users with invalid conference room IDs

●Number of users with duplicate conference room IDs

The blank, invalid, and duplicate conference room IDs are listed below.

Polycom, Inc. 423