Polycom 7000 Upgrading the Software, Following table describes the parts of the Software Upgrade

System Management and Maintenance

bGo to Maintenance > Software Upgrade and check the Operation History table.

cIf the system was integrated with Active Directory, go to Admin > Integrations > Microsoft Active Directory and re-enable the integration.

See also:

Backing Up and Restoring

Confirm Restore Dialog

Upgrading the Software

The Polycom RealPresence DMA system’s Software Upgrade page lets you upload a software upgrade package and install the upgrade on your system (both servers, if present). It also lets you roll back to the previous version, if necessary.

This process can be used for patches, minor upgrades, and major upgrades. In all three cases, the current system configuration (including users, MCUs, Conference Manager settings, Call Server settings, and local cluster settings) is preserved.

Patches don’t require new license keys, but major and minor version upgrades do. Any of the three may require a system restart. If so, that information is displayed on the page after you upload the upgrade package.

Note: Virtual host names and IP addresses unnecessary for single servers

This version of the Polycom RealPresence DMA system eliminates the need for virtual host name(s) and IP addresses in a single-server system. When a version 5.0 or earlier single-server RealPresence DMA system is upgraded to version 5.1 or later, the previous version's virtual host name(s) and IP addresses become the upgraded version's physical host name(s) and IP addresses, so accessing the system doesn't change.

(Exception: If only IPv6 is enabled, the system must have two addresses, so a single-server system must still have a virtual host name and IP address.)

The following table describes the parts of the Software Upgrade page.

Field	Description
Version Information	Shows the current system version and the rollback version (if any), which is
	the previous system version.
Upgrade Package Details	Shows the version number and other information about the upgrade file that’s
	been uploaded (if any). Also indicates whether the system must be restarted
	after upgrading and displays a brief description, which includes an estimated
	install time.
Operation History	Lists each upgrade management operation (upgrade or downgrade), showing
	the server on which it was performed, package version, date of the operation,
	and which user performed it.

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